HELP The scrolling gallery has messed up descriptions on mobile

cheryl94Member

Every time I look at my listings on the mobile they are all messed up. when you see the description the first thing you see is rows and rows of letters with the name auctiva in there. buyers are not going to keep looking to get to the actual description. Something is wrong here. I wrote to Auctiva and they responded about counters which is not the issue.

7/1/177:58 PM

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Original Post

auctivacraigAuctiva Support Manager

Hello Cheryl94 -

I'm sorry that you have run into some difficulty with your listings. Without seeing the specific listings it is unclear what may be occurring for you. Please continue with your support case or file a new one that includes what you've run into, some sample listings where it is occurring and if it is specific to mobile, please let us know what type of device and if you are encountering this using the eBay mobile app or the browser on your device so we can look into it further.

- Craig

7/5/179:11 AM

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