How do you edit a listing on the new Saved Listings page?

candyMember

Hi - regarding the "missing" Big Black Asterisk. I am not finding a "calendar" anywhere on the saved pages - where am I supposed to look for it?

quote:
Originally posted by Auctiva Mike D.:
Hi candy,

Given that you continued to encounter the same behavior after making sure your browser is not set to load our site in compatibility mode, I am curious if you may be using an older version of Internet Explorer. You should be able to confirm which version you are using by selecting “About Internet Explorer” from the “Tools” (gear icon) menu.

If you are indeed using an older version of Internet Explorer, you should be able to work around the issue for the time being by switching to an alternate browser such as Mozilla Firefox or Google Chrome - which can be downloaded at no cost from the followings sites:

Mozilla Firefox: http://www.mozilla.com
Google Chrome: http://www.google.com/chrome

If the item title links on the new Saved Listings page still do not function after trying this additional workaround, please contact our Customer Support team about this directly from the “Help” tab within your account and we will be happy to continue working with you on this.

The new Saved Listings page does not display the black asterisks you are accustomed to, but you should be able to tell which items are currently scheduled based on the calendar icons displayed next to each one. You can also mouse over those icons to check the scheduled post times of your items.

-Mike

3/4/147:33 AM

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auctivamikedAuctiva Customer Support Manager

Hi Devi,

Thanks for bringing this issue to our attention. I was able to reproduce the error you described when attempting to use the "Advanced Edit" option on the new Saved Listings page to change the Sale Type of an item which uses the "Require Immediate Payment" option from Fixed Price to Auction, and have passed the details over to our technical team for further investigation.

However, I also encountered this error when attempting to revise the listing in the same manner using the "Find and Replace" tool on the old version of the Saved Listings page, so this issue does not appear to be specific to the new version of the page.

Hopefully we will be able to implement a solution for this issue with a future update to our site!

-Mike

3/4/1410:54 AM

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auctivamikedAuctiva Customer Support Manager

Hi candy,

The calendar icon will only show up next to items on your Saved Listings page that are currently scheduled to post, and it appears that you do not currently have any items that are scheduled to post so it is expected that none of these calendar icons are showing up on your Saved listings page at present.

Just review the new version of the Saved Listings page after the next time you have scheduled a listing and you should be able to see this calendar icon.

-Mike

3/4/1411:00 AM

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candyMember

Hi - thank you for the information - it does work but much preferred the old way...another dilemma - when I try and "search" an item in the Closed page - I type in the word - it finds it and when I go to do another one it keeps coming back to the first word I put in. I have tried using delete - backspace - can't get rid of that first word to continue on.

quote:
Originally posted by Auctiva Mike D.:
Hi candy,

The calendar icon will only show up next to items on your Saved Listings page that are currently scheduled to post, and it appears that you do not currently have any items that are scheduled to post so it is expected that none of these calendar icons are showing up on your Saved listings page at present.

Just review the new version of the Saved Listings page after the next time you have scheduled a listing and you should be able to see this calendar icon.

-Mike

3/5/141:40 PM

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edneffMember

Hi

not sure if this will work in all browsers but it works in firefox 26. when the new page first appears press the "end" Key and it will jump to the bottom of the page

3/6/144:46 AM

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edneffMember

there is a "clear search" that appears on the far left (it should have been below the search itself so we would see it easier) that needs to be pressed so you can start over

3/6/144:48 AM

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starscreamMember

If you want to edit the listing and all of the fields within it, then looks like you just click on the title to access it and make your changes. Not a biggie for me since I was doing that on the old page too, but might be strange for people used to that edit tab on the old page.

I agree with you Ed, the clear search should be moved under the search itself.

3/6/149:11 AM

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