html in descriptions

gotshirteyMember

i'm a newbie possible transplant from SD and i tried to create a listing from a Master Profile and it was fairly unsuccessful.

first off: can i use html in my descriptions? i tried to use my own personal 'description template' for a listing but it didn't register as html and i couldn't figure out if there was a way to change that or what???

2nd: i use the same payment details in all of my listings which is also coded in html. where do i insert that?

thanks.

3/25/067:36 PM

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wahm922Member

I never understood why this is where it is and not with the rest of the profiles but you can find it here:

Under listings to the bottom right of the page you will see Shipping & Payment Details, click that to set it up.

It is actually under the Custom Templates and not the profiles

3/25/068:43 PM

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wahm922Member

And yes you can use HTML in your descriptions. Are you using the WYSIWYG editor?

3/25/068:44 PM

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wahm922Member

If you see this:

Item Description:

Switch to : Design Editor

You can have the Design Editor or the Text Editor which will accept your HTML.

hope this helps a bit

3/25/068:48 PM

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gotshirteyMember

i see what you are talking about with the Payment details. thanks. i guess i am using the WYSIWYG editor? how do i get out of that?

3/25/068:50 PM

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gotshirteyMember

answered as i was typing. thanks. i will give it a try.

3/25/068:51 PM

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gotshirteyMember

well i'm still having problems in both areas.

i can't even click into the box in the Payment & Shipping section of lister.

also the HTML doesn't work on either setting.

3/25/069:13 PM

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wahm922Member

Well ya got me on this one if no one else pops in grab a support ticket and you will be suprised at how quickly you get a reply

3/25/069:31 PM

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gotshirteyMember

don't worry.

i'm not going to give up too easily.

3/26/066:22 AM

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wahm922Member

Any luck yet?

3/26/067:08 AM

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gotshirteyMember

i did figure it out actually, thanks for all your help.

i noticed that my image folder contains photos from my current auctions that i did not upload into there. how can i change it so that Auctiva doesn't auto-import my photos?

thanks again. after i got over that initial hump it all started to make sense and i like what i see.

3/26/0612:27 PM

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homedecorandpetstoreMember

THere are quite a few of us SD transplants here! It does take a while to get used to the editor and stuff!

3/26/061:47 PM

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gotshirteyMember

i got it now! just finished my first successful listing through Auctiva and it looks to be pretty painless from here on out.

my next question is if i can choose 'text mode' as the default instead of 'Design Mode'

i saved it that way in my profile but when i create a listing using my Master Profile it reverts to Design Mode. not a big deal really but i like to save as much time as possible.

3/26/063:20 PM

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auctivamikedAuctiva Customer Support Manager

Hi gotshirtkey,

Nope, unfortunately there's no way to set text mode as the default for your editor. Sorry to be the bearer of bad news.

-Mike

3/27/065:08 PM

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gotshirteyMember

it's no big thing. thanks for the reply.

3/27/065:49 PM

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