I did not receive a confirmation e-mail request after 2 attempts

hulkandspideyfanMember

Please help me figure out how to get my confirmation e-mail request! I made 2 attempts to get it and both times it failed to appear in my e-mail. I feel helpless! Can anyone help me out?

8/15/137:07 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi hulkandspideyfan,

I'm sorry to hear about the difficulties you are experiencing. I am not aware of any current technical issues that would interfere with the delivery of your account activation emails, so the first thing I recommend doing is checking your Spam folder in case it was automatically diverted there.

If you do not find these emails in your Spam folder, please contact our Customer Support team by mousing over the “Help” tab on our site and selecting the “File Support Case” option and we will be happy to continue working with you on this.

-Mike

8/16/139:42 AM

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