Nothing I am doing is working, I have tried to sign up for the free templates and it is not taking my passwords or my name....
Getting frustrated.
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Good morning,
There's no need to "sign up" for the free templates. They are already in the system when you're designing your auction.
Ok...if you're fully registered with Auctiva to upload auctions...
Listings>New>
Begin typing in the specs of your auction and choosing categories.
After the pricing of your item, the next section states Templates>Select Template.
Voila! Your in the templates.
If I might make a suggestion, it's wise to sign up for the online classes. Plus you can always fill out a help ticket for customer service. The link is on the top of this page and if you click on the world HELP it will take you to the page you need.
Good Luck,
Donna
There's no need to "sign up" for the free templates. They are already in the system when you're designing your auction.
Ok...if you're fully registered with Auctiva to upload auctions...
Listings>New>
Begin typing in the specs of your auction and choosing categories.
After the pricing of your item, the next section states Templates>Select Template.
Voila! Your in the templates.
If I might make a suggestion, it's wise to sign up for the online classes. Plus you can always fill out a help ticket for customer service. The link is on the top of this page and if you click on the world HELP it will take you to the page you need.
Good Luck,
Donna
You are right, the templets are already there, but the new pretty ones that are offered on the free templets page are not there, I so far I have been unsucessful in getting it to take my name, email and password.
Ok...so you're viewing the templates from the home page, right?
All of those that you're looking at are available when designing an auction.
I just used two of them.
Since you state you've joined Auctiva...then all you have to do is log in..top left hand. Click listings and when you're doing an auction..ALL of the auction templates you viewed are available once you get to insert template.
I'm not sure if I'm explaining it quite right for you. Please drop a ticket to HELP and maybe they'll be able to explain it better.
You are a registered seller, right? You're not only registered on the message boards, right?
Good Luck,
Donna
All of those that you're looking at are available when designing an auction.
I just used two of them.
Since you state you've joined Auctiva...then all you have to do is log in..top left hand. Click listings and when you're doing an auction..ALL of the auction templates you viewed are available once you get to insert template.
I'm not sure if I'm explaining it quite right for you. Please drop a ticket to HELP and maybe they'll be able to explain it better.
You are a registered seller, right? You're not only registered on the message boards, right?
Good Luck,
Donna