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Hi everyone,

I'm new to this. Just signed on today. I have read the tutorials and spent some time reading the forums. Despite this, I'm still lost Frown

I wanted to know first of all, do I still maintain my ebay URL and User ID?, (the reason that I ask is because I still have some business cards w/this info on them. Do I now possess a URL for both eBay and Auctiva?

I also wanted to know why is it that my ebay store still looks the same despite the fact that I have selected a template? How do I view my new store, (with the new look)? When I go into "Store" where my URL is available and click it, I am able to see it there. When I go into my eBay store, nothing has changed in regards to appearance.

Do I have to go into each item, (I have about 50) and add the new template to them individually? Where specifically do I go for that?

I typed in my new URL, (search) and nothing is coming up. Is this normal?

I know that this is a lot. I do thank anyone for any assistance and I'm even more grateful for this community forum Smile
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Hi welcome.

Rather than answer your questions a few pointers are in order to help clear up any misunderstandings

1) Your Auctiva 'storefront' is a view of all items you have on eBay whether you have an eBay store or not.

2) Your user ID on eBay is unchanged

3) Templates for your Auctiva storefront do not apply to your eBay store.

4) Listing templates and scrolling gallery are applied to your listings that are created on Auctiva when they are sent to eBay

5) regards the URL problem could be you tried too soon, if it persists file a support request with Auctiva.

Hope that unravels a few things Smile

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