in Image I see descriptions with $_57.jpg and others with a description. I want to delete images of auctions that are closed but don't know how to find them.
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Hello jaytee 28 -
Without the actual names, which is what it sounds like you refer to with "$_57.jpg", it is difficult to locate specific images in your image management area. However, when you are deleting Saved Listings there is an option to also "Delete Associated Images" which will delete the images from that listing when you delete the saved listing. Please note that this option does not occur from the Closed Listings page of your account as if you delete there, it only deletes the record of the closed listing, not the actual saved listing in your account. If you go into Saved and delete the listing from there, you will have the option to also remove the images associated with that listing.
Please note, however, that if you delete the images from your account that are in a particular saved listing, this deletes the image entirely - so if you use an image in more than one location, the image will no longer be available elsewhere.
- Craig
Without the actual names, which is what it sounds like you refer to with "$_57.jpg", it is difficult to locate specific images in your image management area. However, when you are deleting Saved Listings there is an option to also "Delete Associated Images" which will delete the images from that listing when you delete the saved listing. Please note that this option does not occur from the Closed Listings page of your account as if you delete there, it only deletes the record of the closed listing, not the actual saved listing in your account. If you go into Saved and delete the listing from there, you will have the option to also remove the images associated with that listing.
Please note, however, that if you delete the images from your account that are in a particular saved listing, this deletes the image entirely - so if you use an image in more than one location, the image will no longer be available elsewhere.
- Craig
Do you have any idea why my listings have $_5.Jpg?
Hello again,
I managed to get a look in your account and can see what you refer to regarding the image titles and there does appear to be an anomaly that began last month with your images, but it is unclear what has caused the images since that time to have titles as you have noted. Prior to that time the images in your account appear to have differently formatted titles.
Please file a support case from under the Help tab of the site letting us know the details of this issue - that images uploaded since June 10 have been uploading with such titles and please let us know in your support case if anything on your end changed about that time, such as did you start using a different camera or different image related software prior to uploading your images to Auctiva or change the steps in your process of uploading images. Please provide as much specific detail as you are able in the case so we can investigate further.
- Craig
I managed to get a look in your account and can see what you refer to regarding the image titles and there does appear to be an anomaly that began last month with your images, but it is unclear what has caused the images since that time to have titles as you have noted. Prior to that time the images in your account appear to have differently formatted titles.
Please file a support case from under the Help tab of the site letting us know the details of this issue - that images uploaded since June 10 have been uploading with such titles and please let us know in your support case if anything on your end changed about that time, such as did you start using a different camera or different image related software prior to uploading your images to Auctiva or change the steps in your process of uploading images. Please provide as much specific detail as you are able in the case so we can investigate further.
- Craig
Thank you. I deleted all of the images that were not associated with the Saved listings.