Hi sellers! We're resolving a small issue impacting some users' images and the ability to contact support. Everything should be running smoothly in just a couple of minutes. Your images are all fine and will be showing as normal with no extra work very shortly. Thank you for your patience and understanding!
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Everything should be working as normal again. Thank you all for your patience with us and we got this resolved!
Confirmed! All images GTG now. Thx!
Images came back briefly but are gone again an hour later. Very scary!
Hello Jangal,
We're looking into this recurrence. We will update this thread once we have more information.
Apologies for the continued inconvenience.
- Craig
Not normal here. No images and scheduled listing are failing to post.
There are no images in my listings on eBay. I checked on my iPhone and on my PC. Will this be corrected soon?
My images are gone as well....
Hello Community -
Apologies again for the difficulty and confusion this has created.
Please know that no data was lost and all of your images are still saved in your accounts.
The issue which occurred earlier today has been resolved, however, it may take some time for all images to display in all locations while the stored image data propagates outward to the delivery servers. This will result in intermittent display behavior of these images until this completes. We expect this to complete within the next few hours, again depending on location. Unfortunately, I am unable to provide more location specific information, but we do expect all images to display properly in all locations once this has completed.
- Craig
My images are still not showing up.
No images on my listings that are about to close and no images when I try to create new listings...
Same problem, images don't appear when downloaded
As of 9:24 PM Central Time I still have no pictures showing up in auctions or in auctiva. I can't even write auctions without pictures and Tuesday nights are when I do most of my listings.
10:11 central time and no images. Making it difficult to list and sell
No images showing in my listings as of 11:25 pm EST
No images on my listings either Massachusetts 11:48pm est
Images are back for me at 2:30 AM EST 9/5/18.
My images are back also. It is 3:13 am EST
Images back up. Thank you!
My images are not showing and I cannot file a support request. Earlier I was getting a popup from my internet security software. It seemed a certificate was expired?
