My images are all gone...that is, I can't see them ..in Auctiva or my active Ebay listings.
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Hi Dalin,
Thanks for bringing this up. The same behavior has been reported by several other customers and we have found that it is occurring due to a technical problem on the end of our image hosting provider, Amazon S3. They are investigating the issue and have posted an acknowledgment of the problem on the following page: http://status.aws.amazon.com/
The service is described as "Amazon Simple Storage Service (US Standard)" on that status page and the error message currently says "Increase in error rates". They will be updating that page when the issue is resolved and your images should then be visible once again.
We apologize for any inconveniences this issue is causing.
-Mike
Thanks for bringing this up. The same behavior has been reported by several other customers and we have found that it is occurring due to a technical problem on the end of our image hosting provider, Amazon S3. They are investigating the issue and have posted an acknowledgment of the problem on the following page: http://status.aws.amazon.com/
The service is described as "Amazon Simple Storage Service (US Standard)" on that status page and the error message currently says "Increase in error rates". They will be updating that page when the issue is resolved and your images should then be visible once again.
We apologize for any inconveniences this issue is causing.
-Mike
Images are not showing up when you try to create a listing. And if it does appear then it will not show up on the view of the photo and template.
Thanks for getting back to me so quick. Any ETA? I just finished pictures for a couple dozen listings that i need to load and list today..(not tonight). Think that will happen?
Evergreen..they are not showing up on existing Ebay listings either...
mine are now back...thanks guys...you rock! (sometimes) 
lets see if I can load
lets see if I can load
What the heck is going on with the pictures NOW! can someone tell me is it my computer or Auctiva? If auctiva when will it be fixed?
Mine are now working....check yours again
Hi Community,
I see that Amazon S3 has not updated their status board to indicate the problem has been resolved yet but we have started seeing images in accounts in which we could not see them before and the number of reports we have been receiving has declined drastically, so those are both very encouraging signs.
Based on these observations, I suspect that the issue has been resolved and that they are just verifying some things before they update their status board or that the problem is resolved for the most part.
I'll continue to update this thread with any new information about the issue I become aware of. Hopefully those of you who were unable to see your images before can see them once again like Dalin.
-Mike
I see that Amazon S3 has not updated their status board to indicate the problem has been resolved yet but we have started seeing images in accounts in which we could not see them before and the number of reports we have been receiving has declined drastically, so those are both very encouraging signs.
Based on these observations, I suspect that the issue has been resolved and that they are just verifying some things before they update their status board or that the problem is resolved for the most part.
I'll continue to update this thread with any new information about the issue I become aware of. Hopefully those of you who were unable to see your images before can see them once again like Dalin.
-Mike
Yes they are! Yahoooooooooooo
Hi Community,
Amazon S3 has just updated their status board to indicate the image hosting issue has been resolved so it looks like we're in the clear now. Sorry about the scare!
-Mike
Amazon S3 has just updated their status board to indicate the image hosting issue has been resolved so it looks like we're in the clear now. Sorry about the scare!
-Mike
Problem is NOT resolved. My images are not showing up.