Images Down Temporarily - 10/11

And we appreciate you working on it and keeping us posted! Want some chocolate? Seems to help

I want to say I appreciate Auctiva too, and as a mother of two comp.techs I know how frustrating they can be. I'm sure ebay is doing everything they can to cause problems because they want to squeeze every cent out of the sellers for pics etc. I'm gonna hang on, and hope it gets better quickly. I'd even be willing to pay a monthly fee for the service if it would help things keep working smoothly.

maybe somebody should call rackspace...

(sorry i had to do it. a little inside joke for the SD migrators)

It seems that whenever this happens Car #3, Car #4 and Car#5 shows up the little pizza boxes

So how about transferring all of my pictures over to Car #1 and/or Car #2

looks like they are back... at least for now. fingers crossed.

spoke too soon. i guess i didn't get those fingers crossed quickly enough.

My images are still down, and I've got lots of auctions ending in a few hours. I appreciate your hard work!

I can't believe this is happening. I had a very expensive item endig tonight and with over 40 people watching it, I couldn't understand why the bidding suddenly took a stand still. Now I know why. I have possibly lost HUNDREDS of dollars on this item!!! Who is going to pay for this?

DO we have to go back into every listing and replace all the images?

PLEASE LET US PAY FOR THIS SERVICE SO WE HAVE A SERVICE TO RELY ON!!!!!!!!!

Smartladyinct

My images are now loading, just extremely sloooowly.

quote:

PLEASE LET US PAY FOR THIS SERVICE SO WE HAVE A SERVICE TO RELY ON!!!!!!!!!

I've paid for services that were much less reliable than Auctiva. Just IMO.

Spoke too soon! They're down again Help!

Does anyone know how long they will be down, this is kind of crucial. Thanks

Does anyone have any idea how much longer our images are going to be down?

Hi Community,

They shouldn't be down longer than an additional 30-45 minutes. We appreciate your patience, everyone.

-Mike

I'm REALLY Crabby!

Didn't the new server image provider have some some claim about an Outstanding Record for The Least Number of Outtages Per ?whatever ? when they were researched & Auctiva signed on the other month?

Or is it Auctiva and/or the demand? Do we need to have a limit on the amount of space/number of images? Would that help?

I must say, I've got WAAAY too many images that I don't use always forget to go in & delete. I feel like such a space hog!

But really, [i]wasn't there a super track record for a very low number of outtagesi]?

Oh yeah, and thanks guys for acknowledging, announcing the problem & keeping us updated--Helps keep the blood pressure under control.

HI,

As a whole I very much LOVE Auctiva and its great price! I too thought that the transfer to the new servers would eliminate image problems, but the problems of the last couple of days have proved to be frustrating, as I am sure they are for you too.

I would be willing to pay a small fee each month, but I wouldn't like you to restrict the size or number of images that we are allowed, that was part of the reason I left my last pay site.

Just my two cents and a wish for a SPEEDY resolution of this issue, as I too have a high dollar item listed that we are eager to see sell well!!!!

30-45 minutes is fine for the west coast... what about us east coasters who can kiss their auctions goodbye????
VERY DISSAPOINTED IN THE "NEW AND IMPROVED" AUCTIVA!
Worse than before, if you ask me...

I believe (I could be wrong though) that last time there was an major image crap out, Jeff said it was a staffing problem, not a sever problem.

L

Me again....found it in News section. from March 1st. Announcement from Jeff

quote:

Herakles is a Tier 4, Class A rated, co-location data center with 24/7 staffing and client access. They boast a zero downtime record since opening in 2001, and their bandwidth capabilities meet all customer requirements. They also provide precision-controlled, managed, redundant environmental systems, 24/7 power back up systems for all equipment, seven network carriers whose fiber optic lines terminate at the data center, and BGP4 routing that re-routes critical data over a different path, when necessary, to eliminate down-time.

hello.

Sounded good at the time.......

quote:

Originally posted by Sarahsshoppes:
I can't believe this is happening. I had a very expensive item endig tonight and with over 40 people watching it, I couldn't understand why the bidding suddenly took a stand still. Now I know why. I have possibly lost HUNDREDS of dollars on this item!!! Who is going to pay for this?

DO we have to go back into every listing and replace all the images?

PLEASE LET US PAY FOR THIS SERVICE SO WE HAVE A SERVICE TO RELY ON!!!!!!!!!

Smartladyinct

There are plenty of pay services out there. Why pay for something that is going to have the exact same problems? People begged Tomass at SD to raise his prices so we could have a better working site and eventually he did and the site still sucks. So he dumped it on Stinkfrog and now it's their problem. Don't expect their site to work much longer after june 1, 2006 because once everyone from SD is moved over there you'll see all the new problems and over crowding the old SD experienced.

I don't want to pay for Auctive i'll support them in other ways and even though I don't list off this screen name I have another one that supports them very well. I just choose to remain unknown in the forums.

Hi Community,

Auction images should be back up now=) We really appreciate everyone's patience with this issue.

-Mike

Mine are working. Thanks

hello to all, I've never wrote on here, but have been using auctiva for a while now. Just thought I'd share some good news with all, my pics are finally loading.

I know this was a bad day for all of our listings, but I feel that the amount of money lost on items ending today doesn't compare to how much we all save on ebay fees thanks to auctiva... at least, those of us who need to upload ten or more pics per listing. Just food for thought.

To all, have a blessed day!

Hi Community,

All auction images should be up and loading nicely now=) We really appreciate everyone's patience with this issue.

-Mike

Thanks Mike! We appreciate your hard work!

quote:

amount of money lost on items ending today doesn't compare to how much we all save on ebay fees thanks to auctiva... at least, those of us who need to upload ten or more pics per listing. Just food for thought.

well said relic!

As far as 'watchers' I wish ebay would just end that feature. You can have half the world 'watching' and still get no bids in the end.

You may be right about the number of watchers not always panning out, but I also know what other items like mine were selling for this past week and the lack of bids this evening is a direct result of not having ONE image for people to look at.

Apparently you weren't hit hard today, but I was. I have a right to be unhappy, although I do appreciate and like Auctiva's services.