IMAGES FAILING TO LOAD WHAT'S NEXT???

My images are only loading sporadically, some are, some aren't. Haven't had a problem in a long time, so hopefully it's nothing major and will be back up soon (Hope so, I have auctions closing tonight).
Visit my store
Have a great night, it'll get better.

Geeeeezzzz! It's always something. I'm losing money with you people. GET THE SITE FIXED, it's always a problem unless I go on a 4 am...NO PIX...lots of bugs...

Same problem here! I usually have about 6 or 7 pictures per auction and only a couple of them are loading, and none of them show up in supersize!!! I had auctions closing tonight and I know I lost sales because I had a possible customer send me a message with an offer of less than my starting price just because they couldn't see the item!!! I love the free hosting, but with all the problems I'm not sure it's worth it anymore considering the loss of eBay fees!

No images are loading on any of my auction pages. The items are not showing in the description or anywhere. HELP! I am also have problems loading photos on this site. They do not load for me to
list. This is awful! I am losing sales...
http://search.ebay.com/_W0QQsassZsstheodoraQQhtZ-1

My images loaded up just fine but they sure do not work when it comes to making a listing. What is happening tonight????

Newbets...do you have a pop up blocker running? Or do you have the eBay toolbar? Both could be blocking the function.

Brace, which browser are you using? Some of the members have had great success with using Firefox browser as versus IE.

My Best,
Donna

This is awful, I'm experiencing the same thing. Especially my recent listings... no pictures at all. This has happened before but always fixed pretty quick, but I waited overnight and it's still not working.

Well, i thought it wasn't all of them, but after checking again, it is every single listing I have! This is terrible...

Yep I was able to upload about 10 pics no prob, and list the AM, but got the dreaded red 'X' in my listing and to my horror, no PICs anywhere in my lsitings! Double Yikes!

This is just a typical problem here on good ol' Auctiva. It's what you get for free I'm afraid. We've all complained and written tech support. So far nothing gets changed.

Don't fret, the pictures do come back...in due time and all is beautiful in the world. (Note the sarcasm)

I am having the same problem. Since yesterday! No pics in the listings, store images not loading, no sales! People are not going to buy what they can't see. Don't get me wrong, I love Auctiva, but this picture thing is getting out of hand.

We are working to find out what is causing the issue and appreciate your patience. We will post back here ASAP when the problem is resolved.

Thank you,

I think a new header for the Auctiva website is in order:

auctiva
Powerful Solutions for eBay Sellers...WHEN THEY WORK!

Brent,

Why does this keep happening? It's an ongoing problem that doesn't seem to be getting better. Is there an explination you can give to the community as to what is being done to correct this ongoing problem? Perhaps it would quell the ill will that presents itself here.

Rob

I am so glad they do not charge for this service. We love the service when it is working but suspect that this on going problem is costing us about $500.00 in sales a month. We already lost our powerseller status due to this and other defects. Hopefully this problem will be cured soon before we lose any more customers.

Hmm, I agree, it's great when it's working, but I too am seeing a definate impact from the picture loss. Without a picture, my items will not sell. I hope this is fixed soon. My season is short, and I can't really afford to keep listing hundreds of items and have them not sell because of the pics not showing. The pics need to be there 100% of the time. An ebay buyer will only click your auction once to see what it is, and if there is no pic it won't hold their interest and they will move on to the next seller.

I've been researching alternatives. For cost effectiveness, Auctiva can't be beat. But in the long run, for an established business, there are other options that would be more appropriate I think. There are out of pocket costs, sure. But the guaranteed uptime may be worth it. I know I might be making a move.

Anotehr thing I have considered is hosting my own photos. Since auctiva now supports external image hosting it might be a way to go.

The big question is, if the image server goes down on their side, will the thumbnails still show up?

I guess I'll have to give it a shot and see. Funny thing is I'll have to hope their system goes down again so I can test it. How ironic. LOL

I just spent the last few minutes revising my listings to take out the images hosted by Auctiva and removing the store window.
I have my images hosted with photobucket and will keep that. They have a much better uptime and if there are any issues, it never lasts long.
I will continue to use Auctiva for listing, but not for images.