Mine are gone as well but not on ebay yet. I have alot of postings that are being put up today and will cost me alot of money. Why cant we get live help when we need it. I have alot riding on my auctions and depend on this for them to be there. I have 80 something scheduled for tommorow as well and i can not get them reload it says fail when i do. Someone has to be there to help people like us who depend on this site for our auctions. There should be live help all the time and almost every time i go in there i get the request form for help. Never live help. I am really freakin out at the fact that all of my auctions have pictures and now none of them do. Someone HAS TO HELP US.
I apologize for the inconvenience caused. There seems to be some issue going on with one of our server due to which the images are not appearing on the listings. I have reported this issue to our engineers and they are trying to rectify it as soon as possible. Unfortunately, I don't have any ETA about this issue at this moment.
I once again apologize for the inconvenience and appreciate your patience in this regard.
I have no pictures in the UK this afternoon. Having looked at several threads on the message boards, I can't find any message from anyone 'in authority' giving info on what the problem is, or when it might be fixed. Neither is there a message on the home page warning of a problem. This is going to mean lots of people emailing 'Help' unnecessarily. Can someone post some information? Thanks.
I have not had a problem i love this site. Hopefully it's fixed soon. I am just afraid of loosing potential people they depend on the pictures for buying. I hope they come back up soon. Hopefully before all of my auctions end. The scheduled matinace is always on Thursday night. I am just hoping that the live help we can get a little more of.
HI, is this something that happens often? I'm pretty new to Auctiva, I thought their free service was a godsend when I started using it, Ebay pic fees are atrocious. I'm not a frequent user, but I was of course getting ready to list a few items today, uploaded pics yesterday, all x's today ( ............ any idea how long its down for? No pics, might as well not have anything for sale. Guess I'll try again later.
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