Imported items not showing

Hi Dave,

1) The rest of your listings should be automatically be imported, but only 12 will be displayed in your store window at a time.

The store window is set to display 12 items at a time favoring items that are ending nearest the time of the one being viewed, and is refreshed every 4 hours. Once some of your listings end, they’ll be replaced in the store window with new ones at next refresh. We will be increasing the store window capacity to 20 in the near future.

All of your listings will be displayed in your Auctiva store, which customers can reacy by clicking the link on the bottom right of the Auctiva store window.

2) The store window can display all types of active listings...fixed price, auctions, and store items. Unfortunately, there is no way to edit it to only show auction items.

The only way you can control what goes in your store window is by making items hidden. To do this, go to Auctiva -> Store(tab) -> Edit Items. Items that are made hidden will not be shown in your store window the next time it refreshes, which it does about every 2 hours.

I hope this clears things up=)

Welcome to Auctiva!

-Mike

Hiya Dav,

I am having the same problem as you in that not all of my listings have been imported. I'm on ebay UK. Anyway, with the scrolling window if there are particular listings you want to feature on it you can make your auction items featured by selecting them under the "store" and "edit items" tab and then choosing "add featured." That way you get the items you want shown in the scrolling window above any others.

I do this with my listings. If you select more than 12 then if one of them sells then the next featured item on the list will show in the scrolling window.

Hope this makes sense as it's my first post. Hopefully I can find out why my listings aren't being imported too.

Rach

Thanks Mike and Dreamin.
I now have 14 out of 234 that have imported. Mike, is there any way of getting the rest to import?
Thanks,
Dave

Hi Dave,

Let me know your Auctiva user ID and I'll place you on the priority list.

-Mike

Hi Mike,
My ID is davlom.
I'm now at 42 items in the Auctiva store - appears to be getting there!
I have another question as well, I'm afraid. One of my auctions (which is showing in both the srolling window and in the Auctiva shop) still shows the starting price even though its had bids from around 13 hours ago. Might this be caused by the upload difficulty???

Thanks for your help I appreciate it,
Dave

Hi Mike,
Correction - my user id is davlom59.
Soory.
Dave