Hi Lynn,
No worries...I understand you had a legitmate reason to be frustrated, but I certainly appreciate your acknowledgement. I'll take some time in the near future to look into the issues brought up in your previous post, and will post some more details thereafter.
Also, from speaking with our QA team this morning, I am under the impression the issue mentioned in my September 27, 2007 06:55 PM post to this thread has been resolved. I will update this thread again once I have gone through my case list to verify this.
-Mike
Hi Community,
It appears that the issue described in my September 27, 2007 06:55 PM post to this thread has been resolved. Also, I just checked with our engineering team and it appears we'll be pushing out the fix for issue #1 described in my September 27, 2007 02:51 PM post in about an hour.
If you continue to experience either of these problem as the day goes on, please let us know by contacting our customer support department using the approrpriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
It appears that the issue described in my September 27, 2007 06:55 PM post to this thread has been resolved. Also, I just checked with our engineering team and it appears we'll be pushing out the fix for issue #1 described in my September 27, 2007 02:51 PM post in about an hour.
If you continue to experience either of these problem as the day goes on, please let us know by contacting our customer support department using the approrpriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Don't know about anyone else but nothing has been resloved for me. None of my saved listing folders even open now. A few hours ago they did and I managed to schedule a few items but then the scheduling page stopped refreshing itself when I put in a starting time so nothing has changed for me in the last 24 hours - still a nightmare.
Hope you guys at auctiva are still working on it!
Hope you guys at auctiva are still working on it!
Hi, I'm a little late showing up... just now discovered this problem with the saved listings and thought I'd browse the forums to see if anyone else was experiencing this issue.
I'm glad to see that it is/was being addressed, but I'm with stevenp in that nothing has been resolved for me either. I can find my most current listings if I search the titles, but they're not there when I just scroll through. All of the dates are still out of order, too. Can any one say if this is still being addressed? Thanks!
I'm glad to see that it is/was being addressed, but I'm with stevenp in that nothing has been resolved for me either. I can find my most current listings if I search the titles, but they're not there when I just scroll through. All of the dates are still out of order, too. Can any one say if this is still being addressed? Thanks!
Hi Mike,
Problem has returned this morning, but with some difference. Sort order on "Modified" isn't showing all the latest changed Listings, i.e. not soring by date (not in order) and ditto for sorting Last Post and Folder. However, if I do the trick of Search Title, I can locate them. So, the problem of "ordering" the files remains. Selecting Folder Active (my example in Sup. Req.) does now product my 4 green Listings. They are there, it's just a sort problem on Title, Folder, Modfied, and Last Post. I normally use "Modified" for sort, and probably most others do the same.
Was working fine yesterday (Saturday), so apparently some fixes have been applied with some new/changed bugs. At least the total vanishing act hasn't happened, as I can look at specific Folders now.
Dan
Problem has returned this morning, but with some difference. Sort order on "Modified" isn't showing all the latest changed Listings, i.e. not soring by date (not in order) and ditto for sorting Last Post and Folder. However, if I do the trick of Search Title, I can locate them. So, the problem of "ordering" the files remains. Selecting Folder Active (my example in Sup. Req.) does now product my 4 green Listings. They are there, it's just a sort problem on Title, Folder, Modfied, and Last Post. I normally use "Modified" for sort, and probably most others do the same.
Was working fine yesterday (Saturday), so apparently some fixes have been applied with some new/changed bugs. At least the total vanishing act hasn't happened, as I can look at specific Folders now.
Dan
did a work around on some of my listings lucky i had a bunch of similar names so i did a search by title and schedualed listings from that, still more to go and hope they come thru ok and dont mess up the fixing they are doing
I did a check this morning (Monday) and tested all four methods to sort the Saved Listings page, and all four appear to be working correctly. I'm also able to select Folders and get the correct listings, and no drop outs.
Good work and Thanks!
Dan
Good work and Thanks!
Dan