Insurance confusion

Hi I thought ebay would just drop the insurance on listings.. but do remember for sure, you may have to go in and change your shipping template dropping insurance and putting on your listings in bulk.

Also, make sure you have return policy marked, as it will NOT take without one on it. That can be bulk changed too.

Also, you do not HAVE to insure. I insure some things through auctiva (which is very simple) others I do not insure at all. . I call it self-insurance. Depends on value of item and risk I am willing to take. I just do mine individually if I want to insure one I just do that one.

IF you want to insure everything through auctiva you can get them to show you how to set so everything is insured. I frankly found that i was willing to take risk on smaller price items.

Hope this helps you a little bit.

quote:

Originally posted by phantombreeze:
Okay, since this new ebay policy took place (I haven't sold anything since they first brought it into place)... I come to Auctiva and it wouldn't let me post it to ebay because of the ebay policy. I never used Auctiva's insurance before is this the best bet? I tried working it out, but I am just confused...before then I was just going to include the price of insurance in the shipping price and purchase insurance through Paypal. But then am I supposed to say "do not purchase insurance" from the list in Auctiva? If I choose to purchase insurance through Auctiva do I enable it...and does it automatically add the exact insurance to the shipping after it's over? Can I wait until the auction is over to do this...to add insurance to it? Help!

Hi phantombreeze,

If you don't enable Auctiva shipping insurance on your shipping insurance preferences page, we won't purchase any policies for you. You can still buy them elsewhere and add them to your shipping the way you said.

If you enable Auctiva shipping insurance, you have 2 options: use our auto-purchase rules, or alternately make the choice to buy or not buy a policy one at shipment at a time.

Using the auto-purchase rules, you can decide whether you want to auto insure all items or only if the value of the transaction (including S+H) exceeds an amount you specify. If you elect not to automatically purchase insurance, then you will need to buy the policy on the sales transaction page.

We don't automatically add the cost of the policy to your shipping & handling on your listing...you would need to do that yourself. eBay also says you can raise the price of the item enough to cover it, although there are pluses and minuses to that just as there are to charging shipping and handling vs offering free shipping.

I hope this helps answer your questions.