International Shipping PROBLEM PLZ (Option Missing?)

Hi Sandra,

In the "International Shipping Service" pull down menu in the shipping tools section of the lister page, you should see several options, including:

-USPS Economy Letter Post
-USPS Economy Parcel Post
-USPS Airmail Letter Post
-USPS Airmail Parcel Post

I believe one of thrse options should suit you.

-Mike

that would be wonderful but I don't have those options LOL thats my problem this is what I have for options for international shipping

International Services and inside the drop down box I have the following selctions:
Select
USPS Global Express Mail
USPS Global Priority Mail
USPS Airmail Letter Post
USPS Economy Letter Post
UPS Worldwide Express Plus
UPS Worldwide Express
UPS Worldwide Expedited
UPS Standard to Canada

I'm missing the following options that USED to be in the drop down box but aren't there any longer for some reason:
USPS Economy Parcel Post
USPS Airmail Parcel Post

Is there anyway to put them back in the drop down box? I like to offer both USPS Economy Parcel Post & USPS Airmail Parcel Post to my international customers but the options are no longer avaiable for me to select when using Auctiva

Sandra

Hi Sandra,

Ahhh...I see what you mean. The reason those options are omitted in your listings is because they are not compatible with the package size "Letter". If you change the package size to "parcel", you'll be able to offer USPS Airmail Parcel Post and USPS Economy Parcel Post.

-Mike

Thank you SOOO much for the life of me I couldn't figure out why they weren't there I didnt even notice the letter/parcel section

Thanks
Sandra