Skip to main content

First I lost an hour this morning due to site down, now I've lost 45 minutes trying to list/save my FIRST item. My ZIP is in there (16001). I run error check and it tells me to enter a valid zip. I do. I save it. It removes it again! (OR it's in there correctly and it tells me it's invalid). I KNOW MY CORRECT ZIP and it's in the correct field. LOOKS LIKE AUCTIVA'S "maintenance" screwed things up again!
Original Post

Replies sorted oldest to newest

Hi womandi,

Thanks for letting us know about this. I suspect the reason you are receiving this error is because you have the "I will enter the location" option selected in the Shipping Tools area in addition to having your zip code filled in. As a result of one of the changes we made this morning, the content of the "Zip Code" field is ignored when the "I will enter the location".

In order to post your listings successfully while using the "Zip Code" field to specify your location, you will just need to select the "Identify city and state by zip code (entered above)" option instead of the "I will enter the location" option.

We have received a number of support cases about this change and are considering changing things back to the way they were before, but I cannot say definitively whether that will happen at this point.

-Mike
I was just about to start a new thread because I am getting the message also :A valid zip code must be specified when using calculated shipping.

I have a valid zip code and now I have to switch the location from US to the zip code.

Please change it back. This just takes more time to list. On top of the stalls and freezes and delays I really don't want another field to change.

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×