Is Auctiva a replacement for an eBay store?

I am confused...why did your eBay items disappear because you signed up ? Signing up with Auctiva shouldn't affect your listings on eBay. Please clarify if you can and maybe I can help until someone else more knowledgeable comes along.

Hi Carnival Girl,

Welcome to Auctiva!

The Auctiva store is not necessarily a replacement for your eBay store, so you certainly may want to continue with your eBay Stores subscription even though your now have an Auctiva store. Your Auctiva store is a customizable storefront that displays all of your active eBay listings at any given time, and can be reached by clicking the link on the bottom-right of your scrolling gallery. You can find the customization option available for your Auctiva store under the “Store” tab within your account.

While your eBay store also displays all of your active eBay listings at any given time, it can be reached by the “Visit My Store” link that eBay places in your auctions and, most importantly, even if you have an Auctiva store, an eBay store is still required to post “store item” format listings, which are “Buy it Now” only, entail extended listing durations, and are charged according to the eBay Stores fee structure.

If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike