Is Auctiva Down now?

down here as well

Down again

Hi Community,

Thanks for helping to bring this to our attention. We did just begin to experience some technical difficulties which appear to be causing the Auctiva.com site to be unavailable intermittently and our technical team is currently working to stabilize things as soon as possible.

I will keep you posted on the situation through this thread as additional information becomes available. We apologize for any inconveniences this may be causing.

-Mike

Hi Community,

The issue which caused these difficulties has since been resolved, so we expect that you will now be able to access the Auctiva.com website consistently once again. If you notice any remaining issues of this nature, please don't hesitate to let us know.

-Mike

I haven't even listed through auctiva in months & the first listing I do is in POSTING land somewhere.. WOW.. How long until it posts.

down again ...............

my add picture to listing page refuses to load

Hi dvchic,

I just reviewed your account and did not find any records of failed postings. I also noticed that one particular listing was successfully posted to eBay just a few minutes before you posted to this thread, so I am curious if that may have been the listing you were referring to hear.

Any listings that you post through your Auctiva account should generally post to eBay within a few seconds but, if there is ever a delay for some reason, you should be able to monitor the status of the listing in question on your Scheduled Listings page.

If you are still having trouble posting any of your items at this point, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to continue working with you.

-Mike

Hi bluebirds15,

I am not having any trouble getting the Select Images window itself open within your account, but I am receiving an error message when I attempt to enable the “Show images in active listings” filter on that page. I have forwarded the issue over to our technical team and will let you know when I hear back from them and have some additional information to share.

If you are referring to something else, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to look any any other difficulties you may be experiencing further.

-Mike

quote:

Show images in active listings

That is indeed the problem. As soon as I use DO NOT Show images in active listings
it fails and refuses to continue to load. As I Load a thousands of pictures a week, I can not work without it
tnx

In addition, the previous templates are not being saved about half the time. When reusing saved listing the previous template is often not showing up

just happened to me...i clicked list similar and the template was gone as well as the drop downs next to it

Hi bluebirds15 & itsjustme,

Thanks for the additional information. Our technical team is currently looking into what may be causing the template related issue you have reported as well. I am uncertain what may be causing this at the moment, but will keep you posted as any additional information becomes available.

-Mike

Hi bluebirds15 & itsjustme,

The image selection and template issues you reported on Friday should now be resolved. As it turns out, they appear to have had the same root cause and we have not seen either issue crop up again for the past few days. If you notice any remaining issues of this nature, please don't hesitate to let us know.

-Mike

Hi Mike. I haven't seen a recurrence since the first.