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Hi,
I am new to Auctiva and would like to know if its possible to transfer my currently dull and drab Ebay listing that were listed using Turbo Lister to an Auctiva listing with my new good looking template settings, without having to end the current Ebay listing and Re-List using Auctiva.

Any help would be greatly appreciated .

Thanks
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Hi elitecaresupplies,

Welcome to Auctiva! While it is possible to revise your current listings to use Auctiva's templates and other design features as long as they have not received bids/sales and have more than 12 hours left, it would be a fairly cumbersome task that effectively requires recreating each listing using Auctiva design tools. If you would like to give this a try, you can do so by revising each item via the following process:

1) Recreate the listing in Auctiva and click "Save". Since you will only be revising the item description, it is only necessary to fill out the “Item Details” section of the lister page.
2) Once you have finished, click the "Save" button.
3) Return to your Saved Listings page and click the <HTML> icon next to the listing.
4) Highlight and copy the HTML that appears in the pop-up window.
5) Visit the item on eBay and click the “Revise your item” link.
6) Scroll down about 1/3 the page to the “Description” section and click the "HTML" tab on the editor.
7 Delete the HTML that is already there, paste the copied html in its place, and save your changes.

If you have any other questions regarding your account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
Hi elitecaresupplies,

Based on what you have described with the <HTML> button, it sounds like you must have a pop up blocker enabled on your browser or one of your browser toolbars that is blocking the pop up window containing the HTML code from being displayed. If you disable any pop up blockers that you currently have enabled, you should then be able to get the HTML.

Most browsers, as well as browser toolbars like those offered by Yahoo and Google, come equipped with pop up blockers that are enabled by default so the culprit is likely one of those. Instructions on how to disable the most common pop up blockers can be found on the following site: http://www.hotcomm.com/FAQ/FAQ_popups.asp

I hope this helps!

-Mike

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