Issues Uploading Photos

Same here, "error uploading images" so I guess we're screwed until some pimple-faced geek at Auctiva shows up for work in the morning and fixes it.

I also have tried uploading about 3 times and get the same msg "error uploading images" bummer

A lot of times I find that clearing my cache and running Adware and then opening the thread about slow running images and doing what he suggests by holding down the shift key and refreshing all 5 of my cars show and then everything works.

I don't even have to reboot.

If that doesn't cure the problem then I know they have a server problem and they will be getting a lot of community threads which they will try to fix before they answer any of them.

LAST NIGHT AND TODAY AS WELL....BUMMER!

Me, too!! Haven't done any listings for a while and just finished all my scans to get more listed and know I can't upload any pictures...help!!

Yes, issues uploading. Haven't been able to upload all morning.

To AL thank you, followed your suggestions and they did work. Now uploading once again.

i used the java up loader and it is working.
yeah! (no the one I usually use)
sammie

Well I have now tried to upload from two different machines and it still does not work so it is not my cache as the other computer is new and I have not uploaded to auctiva with it before. I wish someone would just let us know what is up and when it might be fixed. I don't like having to try and see if it will work again and again. I have other things to do as well.

GREAT! Saga ... Hope it works for others as well

just an idea - for those getting error messages, perhaps one or more of the files has a filename that isnt auctiva compatible? make sure your using filenames that have only letters, numbers, and underscores. no spaces, no special characters, etc. (dont know if auctiva allows dashes or not, so dashes might be okay)

I realize auctiva renames the file once it gets it, but the software for the xfer might have issues if you have spaces, etc.

like i said, just an idea.

I have run three anti-virus programs and still get DSCN4086.JPG failed for each image, I have tried all three uploaders and tried to upload from two different machines with no luck (it is weird because I do have about 10 out of 40 images that did upload, but no reason why those and not others). I guess I will be spending my morning trying to upload again and again hoping to get something to load. Anybody at Auctiva with any ideas or information as to when this might be working again. Information is useful. I would do other things if I knew it was not working and someone was trying to fix this?

Well, spoken too soon. I followed AL's directions and it worked temporarily. Back to not accepting uploads again.

Same here, I got about 20 images loaded and now the rest will not load. I love spending the morning trying to load images over and over.

Now it's noon my time, still not able to upload images, AND have done all the suggested maintenance. Uploaded one, yes one, and then stopped. This can't possibly be so many people having the same problem. Must be with Auctiva. Would LOVE to know when this latest issue will be resolved.

I too cannot upload images, and I have NEVER had that problem before.

Hello,

We have confirmed this issue, and our engineering staff is currently
aware of it. This issue seems to be only affecting those who use
FireFox and those who are randomly hitting certain web servers. As
a work around, you can use the following IP address http://38.102.38.83
We have confirmed that uploading images through Fire fox to that
particular web server does work.

Thank you,
Auctiva Support

We are all in the same boat. Tried 5 times and it says upload failed.

This is the first time since the changeover to the new server.

Has anyone reported it?

It is not only Firefox. I am using IE.

I am not using Firefox. It is happening on IE too.

Uploading images is not working on some of our webservers right now (for all browsers). This will be resolved within the next 15-20 minutes.

-Kevin

Maxcat,

Can you please file a support case. We have
receive confirmation from about 5-6 customers,
that our work around did work for them. Everyone that filed a support case today,
was a Firefox user, as well.

support case

support case link

Thanks,
Auctiva Support

I'm a;so an IE user experiencing the upload issue problem. Tried all the usual work arounds to no avail. Patiently waiting for reolution...

I got mine loaded finally, but it is hit and miss. I only upload through IE because I have never gotten any of the bulk uploaders to work in Firefox. Just gave up loading images through firefox. Lots of luck to everyone, you just have to keep trying until they get it fixed.

Some of us have been having problems for hours now - it still won't work for me.

I'm an IE user also. Works randomly, but not consistently.

All servers should be uploading images again. Please let us know if you are still unable to upload images.

-Kevin