Item description/payment

If your auction is still active and hasn't closed, I would go into the auction on eBay and revise it stating the correctitem description, despite the fact the true condition is seen in the photos. If your auction has closed/ended, it depends on your buyer if they would be satisfied with the item and your incomplete disclosures. If not, in my opinion, you owe your buyer a complete/full refund.

You can only revise if you have no bids and over 12 hours left in the auction. If it's a high dollar item, or a large discrepancy, you'd probably be better off ending the listing and starting over.

member_8880 is correct in stating that you may not REVISE your description unless over 12 hours and no bids. However, you may ADD to your existing description if over 12 hours with bids, or less than 12 hours with no bids.
A subtle difference perhaps, but it may give you an option to starting over.

Ebay rules:
http://pages.ebay.com/help/sell/edit_listing.html

quote:

Originally posted by member_8880:
You can only revise if you have no bids and over 12 hours left in the auction. If it's a high dollar item, or a large discrepancy, you'd probably be better off ending the listing and starting over.

You CAN'T even end your listing if it has 12 hours or less left on it. If you're unhappy with the way a listing is going, you are screwed if there are less than 12 hours left.

quote:

Originally posted by JeffS:
You CAN'T even end your listing if it has 12 hours or less left on it. If you're unhappy with the way a listing is going, you are screwed if there are less than 12 hours left.

If I am correctly reading ebay's rules for ending items, you can end the listing if it has less than 12 hours remaining as long as it has no bidders - if there are bidders then the only way to end it early is to sell to the highest bidder.

Ebay rules:
http://pages.ebay.com/help/sell/end_early.html

It's all sorted thanks folks. I appreciate the advice though and will definately make sure I'm always happy with the listings before I put them on in future.

Cheers