When I go to enter item specifics in a listing, the only choices I have are new or used. Is this normal or is there something wrong? Thank you for your time
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Hi garyj,
The Item Specifics varies with the Category chosen. Some items would have only that simple a choice.
Make sure the Category you chose is a good match to the item, as there are many very detailed Item Specifics situations with some Categories.
Dan
The Item Specifics varies with the Category chosen. Some items would have only that simple a choice.
Make sure the Category you chose is a good match to the item, as there are many very detailed Item Specifics situations with some Categories.
Dan
Hello and thank you! When I go to revise listings of each item, a lot of catagories come up that are not in mu auctiva lister. I have to go into revise in order to enter the item specifics for each item I list.
Garyj,
That's certainly true. ebay is constantly adding, dropping, and changing Categories and Item Specifics, which in turn Auctiva would have to modify their one-page lister to accomodate. Auctiva does periodically have maintenance updates to the lister, so a lag betwen ebay change and Auctiva change is evident and unavoidable. The only fix in the mean time is to list with Auctiva and revise on ebay.
If you have a priority item and/or group of items, I'd open a Support Case so Auctiva is aware of a pressing need. It's also possible they missed a change and/or it's a bug.
Dan
That's certainly true. ebay is constantly adding, dropping, and changing Categories and Item Specifics, which in turn Auctiva would have to modify their one-page lister to accomodate. Auctiva does periodically have maintenance updates to the lister, so a lag betwen ebay change and Auctiva change is evident and unavoidable. The only fix in the mean time is to list with Auctiva and revise on ebay.
If you have a priority item and/or group of items, I'd open a Support Case so Auctiva is aware of a pressing need. It's also possible they missed a change and/or it's a bug.
Dan
Thanks Dan! Yes I have filed with support. They must not work on weekends. Auctiva can't be THAT far behind! It must be a bug. They alreeady took care of one with auto feedback for me . They have been very good. Thanks again.....Gary
Hi, Everyone!
Somewhere here this newbie remembers reading a comment about CUSTOM Item Specifics. All I have been able to find so far on Auctiva is a one-choice Item Specifics.
I'm coming over from Channel Advisor where we had choices in the Item Specifics - the seller could enter the name of a particular color, style, size, etc. All I see offered on Auctiva's Item Specifics is one selection in size, style, color (small or large, blue or red, etc.) where on CA I could enter a size of Med Lrg, or Periwinkle for the color, or faux wrap, for a style, etc.
It would be greatly appreciated if someone would please direct me to the CUSTOM Item Specifics page.
Thanks in advance for your help...
Jo
Somewhere here this newbie remembers reading a comment about CUSTOM Item Specifics. All I have been able to find so far on Auctiva is a one-choice Item Specifics.
I'm coming over from Channel Advisor where we had choices in the Item Specifics - the seller could enter the name of a particular color, style, size, etc. All I see offered on Auctiva's Item Specifics is one selection in size, style, color (small or large, blue or red, etc.) where on CA I could enter a size of Med Lrg, or Periwinkle for the color, or faux wrap, for a style, etc.
It would be greatly appreciated if someone would please direct me to the CUSTOM Item Specifics page.
Thanks in advance for your help...
Jo
When I've listed Antiquarian books, like those I have currently listed, I've been able to create custom categories.
Here's a good example of one of my auctions with a little creativity (see the Sub-Category):
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...=STRK:MESO:IT&ih=010
All the Item specifics were created in the Auctiva listing.
Dan
Here's a good example of one of my auctions with a little creativity (see the Sub-Category):
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item...=STRK:MESO:IT&ih=010
All the Item specifics were created in the Auctiva listing.
Dan
I just clicked on the custom details link again and get this:
Item Specifics
Detail Name: Value:
eBay Recommended Specifics
I don't know what I'm doing wrong.
Also....regarding feedback. My feedback in Auctiva is less than eBay's. Can anyone explain why?
Thanks!!
Item Specifics
Detail Name: Value:
eBay Recommended Specifics
I don't know what I'm doing wrong.
Also....regarding feedback. My feedback in Auctiva is less than eBay's. Can anyone explain why?
Thanks!!
Hi toonew,
Posted January 16, 2008 09:17 AM --- by Auctiva Mike D.
Hi Community,
As many contributors to this thread have pointed out, the feedback score that is displayed when you are previewing your Auctiva created listings simply represents your feedback score at the time you generated your last token. However, when your listings are posted to eBay, the resulting active listings will reflect your current, correct feedback score.
If you would like to update the feedback score that is displayed on your Auctiva preview pages for any reason, you can do so by generating a new token. This can be accomplished by clicking the "Ebay Settings" link under the "My Account" tab within your account, and then clicking the "Get New Token" link on the ensuing page.
Posted January 16, 2008 09:17 AM --- by Auctiva Mike D.
Hi Community,
As many contributors to this thread have pointed out, the feedback score that is displayed when you are previewing your Auctiva created listings simply represents your feedback score at the time you generated your last token. However, when your listings are posted to eBay, the resulting active listings will reflect your current, correct feedback score.
If you would like to update the feedback score that is displayed on your Auctiva preview pages for any reason, you can do so by generating a new token. This can be accomplished by clicking the "Ebay Settings" link under the "My Account" tab within your account, and then clicking the "Get New Token" link on the ensuing page.
I have been in contact with support on this issue. They told me that the specifics that we are used to seeing when listing through ebay or turbo lister are custom item specifics and not available with Auctiva at this time. Hope this helps
Thank You!quote:Originally posted by garyj:
I have been in contact with support on this issue. They told me that the specifics that we are used to seeing when listing through ebay or turbo lister are custom item specifics and not available with Auctiva at this time. Hope this helps
I haven't asked the question nor have I found much to read on this subject here in Getting Started. Most replies to this questions vary. I just accepted what I can see and then went to ebay and added what I needed to add. Now I know for sure the choice is not here.
I do have diff things come up tho, sometimes I can't get the new and other choice at all.....another one comes up which I have no clue about.
When it happens again I'll bring it back here to further this discussion and maybe get it all sorted out for other newbies....
You're welcome N! They said they are working on it and plan to offer it in the future perhaps in a few months. Apparently it takes a lot of time and effort. I'ts certainly not a deal killer. Auctiva and their entire support staff have been great to me!