Items not appearing in store window.

whats-hotMember

Until about 2 weeks ago everything was going fine with Auctiva but now no items are appearing in the window at all, see link http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=82...TRK%3AMESE%3AIT&rd=1

I can't think why its stopped working, i use the html which is pasted into the end of my auction template.

Today i thought i may be down to me changing my ebay user id from ultimate-entertainment-uk to ultimate-revolution-uk so its seeding the list of auctions from an unused user id if that makes sence.

I have since updated the token thingy using the id ultimate-revolution-uk but nothing has changed ie no more items have appeared and the html it generates still makes a display of my old id ultimate-entertainment-uk

Any help or ideas would be appreciated.

Cheers.

Oz

3/27/063:36 PM

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auctivamikedAuctiva Customer Support Manager

Hi OZ,

I'm not sure why this happened but it appears your account stopped importing your eBay listings.

I have just placed your account on priority list to reconcile with eBay. Your remaining eBay listings should be imported into Auctiva and appended with the store window within the next 12 hours. I apologize for the delay.

-Mike

3/27/065:36 PM

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whats-hotMember

quote:
Originally posted by Auctiva Mike D.:
Hi OZ,

I'm not sure why this happened but it appears your account stopped importing your eBay listings.

I have just placed your account on priority list to reconcile with eBay. Your remaining eBay listings should be imported into Auctiva and appended with the store window within the next 12 hours. I apologize for the delay.

-Mike

That is awesome. I will let you know tomorrow morning whether it has fixed it.

Cheers Mike.

Oz

3/27/065:53 PM

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whats-hotMember

Hi there,

Just a quick update - all pictures have returned - i didn't think it would be this easy.

You rock - Auctiva>Vendio