Like an old married couple...

pierre-frogMember

Now, Auctiva and I have been together a long (ish) time. But, like an old married couple, this half is getting a bit weary...

1. Why, oh why does everything take so LONG? Every time I press a button, it takes ages to process stuff.

2. Why doesn't my counter work? I have to go into ebay afterwards to add it on.

3. When I want to use an old US listing for the UK site, why won't it work and why do I have to start from the beginning? And vice versa.

4. Why can't I ask for international visability when I do the listing. Again, I have to go into ebay to add it on afterwards.

5. Photos - OMG, using Java is awful, so cumbersome and slow. I now have to open a new tab to use the old basic image loading.

Please, please Auctiva - DO something. Please keep-up-to-date. When ebay changes or adds something, why don't you too?

I love Auctiva - you have really helped me get going when Turbo lister was just a garbled mess to a techophobe like me, but honestly, my fidelity is being truly tested.

Anyone else considering divorce...

1/22/094:42 AM

❤️ 0

Original Post

Replies sorted oldest to newest

mecMember

Agree on image listing point. Even though I primarily use Firefox, I keep IE around as well. When Auctiva had the "old" image uploader that only worked with IE, it was lightening fast. I didn't even mind switching browers just to load images. Now it's all slow with the "works with all browsers" uploader.

1/23/0911:16 AM

❤️ 0

auctivakevinkVP Engineering

Have you wrote into customer support on these topics? It would be good to start a case, so that it can get tracked and passed onto development and product management.

I can answer 1 point quickly though, on #4, international site visibility, that option is on the lister page. It's in the "Marketing" section, as one of the eBay pay upgrades you can make.

1/24/093:18 PM

❤️ 0

dannoMember

Susan, et. al.

I have a suggestion I'd like you to try....

I'm assuming you are using a large image folder on your desktop (100+ images, maybe thousands) and you are selecting that folder on the Auctiva Uploader and then adding the images from the upper box to the lower box as your group to upload.

Instead of using that large folder, here's my suggestion. Create a new folder and move only 20 to 30 images to the folder. Select that folder in the uploader, but wait to do the add until all of the images display as thumbs in the upper box. Note, this is allowing time for the uploader to pre-process the images.

Try that and please post back your result.

Danno

2/15/097:41 AM

❤️ 0

dannoMember

Hi Susan,

My testing with 1MB photos that are resized by the uploader after storage to 111KB is a rate of about 4 per minute. I'm on Cable Internet and previously posted my inbound/upload rate is around 450 to 500 kbps at best. There are many test facilities you can use. Here's another one.

http://www.speedtest.net/

Try the Sanfranciso Server (geographically close to Auctiva). This morning I'm getting 480kbps to a local Ohio server and 260kbps to the San Fran server. Note, my download rate is around 7mbps. Most inbound service is on shared facility, so your service provider can be a bottleneck. However, Internet traffic conditions and routing can make a big difference, as those two tests this morning show. There's nothing Auctiva can do about Internet traffic congestion...it happens.

Danno

2/16/098:20 AM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...