Listing Not Showing Up In Auctiva Store

roundislandMember

Firstly, I would just like to congratulate Auctiva in building a really cool site and easy to navigate makes life so easy for non tech's like me!

I have been using Auctiva for about 6 weeks now without any problems I really like the store window feature at the bottom of my auction listings to show my other work listed.

Ok,this is the problem. Lastnight I listed a painting but for some reason it's not showing up in my Auctiva Store Window. I am not aware I have done anything diffrent from anyother time. Any help on this would be much appreciated because I really believe this feature helps to sell my work.

Many thanks

roundisland

11/30/0512:15 AM

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ziastarrMember

I have the same problem. I listed 20 listings with Auctiva and only 19 are showing up in my Auctiva Store. The same 19 are showing up in my AUctiva active listing.
The "missing" listing is listed on ebay.
How can I get it to update or import that listing?

12/6/053:01 AM

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hgmartinMember

This problem seems to come and go and does not affect all users. Mine has not worked for about a week, so I stripped the code from my auctions as support has not fixed it. Since I have been here there does seem to be a reconcile problem between eBay and Auctiva. I wish they would address this before adding other features to the site as this is a main feature.

12/6/056:30 AM

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auctivamikedAuctiva Customer Support Manager

Hello,

There was an issue at our line provider for the past couple of days. Our servers are still processing backed up requests. It will more than likely be up to another 14 hours before everyone's items are reconciled. We are grateful for your patience.

-Mike

12/6/051:50 PM

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