listings say "discount Available!"

tj1adam12Member

Hello, I recently listed several items ( 7 last week) & 10 this week) within the past two weeks after taking about three Months off. To my disbelieve, ALL the items have "DISCOUNT AVAILABLE" highlighted next to my shipping fees. During my time off, I NEVER changed any preferences and don't understand why this DISCOUNT is now showing up. I have never offered shipping discounts unless the buyer has communicated well with me etc..... Last week I revised the listings and will now have to do the same. Has something changed with Auctiva since I was gone??

7/5/062:01 PM

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wayoutwestMember

There have been alot of changes in the past month or so. So probably need to edit your saved profiles and saved listings. Also, you'll note that there is a whole new section in the profiles area, called Seller Details.

You set up the Seller Details info and then can select different versions of those in the Item Details Profiles. (which, in turn get selected in the Master Profiles)

Hope that helps. Sorry to hear about prob

7/5/066:02 PM

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suthrnjewlMember

I did that and didn't even know how I did it. I had to retrace my steps to figure what in the Sam Hill I'd done. .

It had to do with the second selection of shipping in your personal settings for seller.

I hope you figured it out. It was my fault, I was trying something new and not going by my usual settings..and I scheduled about 25 auctions that way.

Luckily I could revise them before anyone bid on them.

My Best,
Donna

7/5/066:18 PM

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rickbradfordMember

Wasn't this a known bug? I think that's what I read at some point but I don't remember if there was a resolution. You might try searching the forums for "shipping discount" or "discount available" if that's how the message reads.

7/6/069:01 AM

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