Major Problems with site

Hi,I'm fairly new but I can try to answer a couple of your questions.

The slow response with IE, I'm not a fan of IE cause I"ve just encountered too manyproblems with it. You might want to use a different browser, like mozilla firefox,or Opera. I use both and highly recommend either. Firefox is probably the easiest to learn.

next, revising. I came here from a paying site where we still had to revise thru ebay. someone will correct me if i'm wrong, but I think that is standard with listing services.

I don't use auctiva's insurance or checkout so I can't help you there,sorry.

dunno why your IE is responding so slowly. only reason i can think of is cache needs to be cleared, your machine is bogged down with spyware, or your machine got infected and is now a zombie and clicking ads, etc in background (thus earning $ for the zombie master).

You'd be amazed how many machines out there are full of spyware and/or have been made into zombies

IE has been working fine for me on auctiva, and i'm on dialup.

try clearing your cache and scanning your machine with the various anti-spyware and antivirus tools in my sig area (after you download them, update them before scanning). SpyBot S&D, AVG, and eWido are all great tools and free

I require the insurance on most of my purchases. The money comes to you, via paypal, moneyorder etc., included in the buyers payment. You purchase the insurance from auctiva, paying a percentage of what the buyer paid to you, therefore making some change off of each sale of the insurance. If you sell many items, it can add up after awhile.

The Firefox browser works great for me and I trust it much more than I do IE.

If you don't get all the answers you're looking for in this thread I'd definitely suggest filing a support case (at the bottom of the Help page) and I'm sure staff will answer your questions.

Same thing here! I'm on IE also and it did get very slow on the Auctiva website. I even did my spyware/adware, reg clean, etc. and nothing worked. After it sped up, I got the "not responding" crap. After thinking all was well and was able to put about 12 auctions on (took 6 hrs!) I am now having to log back in after every click of my mouse! I guess I'll quit for the night and try again tomorrow.
Good luck!

I just had my computer come to a grinding halt, but it wasnt just auctiva, it was everything.

problem wasn't that my IE cache was full. And not sure what the exact problem was, just that a reboot fixed it

another thing that can slow your computer down - if your hard drive is getting full. windows needs part of your hard drive to use as virtual RAM (because the RAM your computer has isnt enough - so it uses part of your hard drive as extra RAM). If your hard drive is getting full, that file that windows uses will get full, which in turn means that windows and every program on your computer will start coughing and choking.

So, if your whole puter is choking, reboot and/or check how much free space you have on hard drive.

not saying that's the problem, just tossing some ideas out there

Thanks for the info!

Now, how do I free up RAM or get more? You're dealing with a totally non-technical person. I just know how to run the adware/spyware, reg scrub, clean up, etc. programs.

Again, thanks!

Someone help please. My pictures are no longer protected, and are being stolen all over the place. What do I do?

Hey Queen!
I'm new, but if you go into the images and at the bottom right hand column you will see Image Protection. It will tell you if you are currently disabled or not and to click here to turn on or off.

couple of other things you can do - if the listing that you used the pic is isnt running anymore and they merely linked to your pic (rather than saving it somewhere else on net) can delete it or replace it with a pic of something else (such as "a pile of poo", text saying "picture thief", etc). Other option (only option if they copied it and saved it somewhere else on net) is to report them to ebay for image theft.

quote:

Originally posted by Sharon:
Thanks for the info!

Now, how do I free up RAM or get more? You're dealing with a totally non-technical person. I just know how to run the adware/spyware, reg scrub, clean up, etc. programs.

Again, thanks!

to get more physical RAM you have to install a RAM card on your motherboard. to get more virtual RAM (which is what you probably are wanting to do), is check your hard drive space and delete things that you dont use/need.

to check hard drive space in windows - open "my computer" single-click the drive labeled (C On the bottom of the left hand side of the window it will tell you how much free space you have. If it's extremely low, then you'll have a problem.

To free up some space, there's a few different things you can do. The easiest (and the one that is least likely to cause problems) is to go into Control Panel, open Add/Remove Programs, and remove things you installed a long time ago but never use.

Be very careful about browsing your hard drive and deleting files and file folders yourself (instead let windows do the deletions using the control panel like i mentioned above). Reason why is that if you delete the wrong thing, you can make windows no longer work! (boss at place i used to work did that and had to call me into his office to fix it - laf!)

If you get to wondering about whether or not the amount of free space on your hard drive is enough and whether or not you truly need to delete anything, post here with how much free space you have.

BTW, the auctiva going really slow thing finally hit me last night. I went into the lister and it took something like 5 mins or so for the page to open! Everything else (puter and other sites) was working fine at the time. dont remember what time it was when it happened, but was probably pretty late in the evening.

hope this helps

Thanks wayoutwest!
My free is 98.9 GB and total is 111 GB
I went through and deleted all the junk I haven't used and it still says the same. Not really much in there.
Enough or not enough? That is the question. LOL

By the way, thanks for helping!

98.9 gb is plenty of free space - no worries there!

welcome for the help, looks like I havent been much help though.


I'd say your problem is either auctiva or a bottleneck in your 'net connection. Sometimes my ISP gets "stuck" and has hiccups, etc. So it could very well be that.

If only auctiva is being affected, then it's auctiva. if all internet is being affected (and not just IE, but also any other program that connects such as IM programs and Outlook) but other non-internet programs on computer are working, then it's your ISP. If entire computer is choking, then it's windows needing attention (reboot, etc). If IE is starting to choke regardless of where you go (ie: not showing images any more), then clear cache and reboot.

LMAO
freespace 464MB
Total Size 6.82GB

I just need a new computer.