Up until yesterday my template was up when I went to my store domain. Now it's some type of generic blue template. I've updated my template on my acct. How long does it take to show?
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Mine has been reset too. 
Danno
Update: I see it's been report as bug in the new release. They're working on it.
Danno
Update: I see it's been report as bug in the new release. They're working on it.
Hi Community,
This issue should now be resolved!
-Mike
This issue should now be resolved!
-Mike
quote:This issue should now be resolved!
No, guess again Mike.
See my Store link for the generic default, and not my "Style 2: Cerulean" choice. I can see it correctly from PREVIEW in the Store Template page.
Danno
Hi Community,
You are correct, Danno! When I made my previous post, I was under the impression that this issue has been resolved for users regardless of whether they are using custom domains or not. I have since learned that some customers with custom domains are still experiencing this problem and we're working to get that issue resolved as soon as possible.
Any additional questions or concerns? Please feel free to contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
You are correct, Danno! When I made my previous post, I was under the impression that this issue has been resolved for users regardless of whether they are using custom domains or not. I have since learned that some customers with custom domains are still experiencing this problem and we're working to get that issue resolved as soon as possible.
Any additional questions or concerns? Please feel free to contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
You picked the wrong time to open an Auctiva store, with all the changes and glitches being worked out! Yikes!!!
See my answer to you categories question.
See my answer to you categories question.