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7 replies

Need help with listing

G glfrgrl321Member
Hi all, Well I'm finding Auctiva harder to use than I expected. I've sold on ebay before, but not recently.

I have a few questions. If I check the Sellathon counter, will I be getting the free one. I read somewhere that there is a counter you pay for, and I don't want that one. I'd like the free one.

Also, in the shipping--I picked USPS Priority, USPS First Class, and USPS media mail. When I previewed my listing, they were all listed, but they all had "FREE" beside them. How do I fix that? I can't put the cost in, because the items I sell all have different weights and of course different shipping costs.

One more thing--how do I change the size of the print in the listing I've been working on. It has very small prnting and I'd like to change that to "medium".

I've been working on one listing for about 3 days now. I'm determined to learn the Auctiva program, because I'll be seling craft books also, and it will help my sales if I can use more than one picture to show the nicer items in the books, because sometimes the covers do not really show that.

I did fill in all "my profiles", and went through "my account" and it looks like I have the correct information in all.

I want to continue to use e-bay as my checkout, so was wondering, do I even have to fill in the shipping on the Auctiva account. I've been working on one listing til my head hurts, then I have to quit for awhile.

Sure would appreciate it if someone can answer all my questions. Thank you in advance.
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N ninthwaveMember
Hi - Yes the sellathon counter is the free one.

Before you actually post a listing, you will be filling in the actual shipping costs of your item if using flat-rate, or the weight if using calculated shipping, right? Otherwise how will a bidder know the shipping costs?

To change the charactoristics of your text, (size, bold, italics, etc) select the text you want to change in the design editor mode, then click the appropriate icon in the editor tool bar at the top of the box.

Regardless of whether you use Auctiva's or ebay's checkout, you still need to fill in the shipping and checkout info on your lister page so it will show on your posted listing. Which checkout you use will be selected in your account settings. Smile
G glfrgrl321Member
OK, I'm back again. Ran into a problem with the shipping. What you said makes sense. What I've been trying to fill out is the "Shipping Profile". That's where I've been trying to fill out what options I would give as far as shipping is concerned.But if I fill that out, it shows up when I look at the Preview, and it shows Free Shipping.
Is this something I have to place into each listing? It's no problem doing that, it's just that I thought I had to fill out every Profile.
If I have to put it into every listing, then that's great--no problem, but I just don't understand why I have to fill out the "Shipping Profile". I keep trying over and over and can't get past it. When I do, I'll be all set and can start listing my other items. I just don't want to start off wrong and not be able to get it fixed when the listing goes live.
Help, again!!
Thanks in advance.
N ninthwaveMember
First off, you do not HAVE to fill out every profile, or create ANY profiles. They are just aids to be used or not. They can save time so you don't have to fill in repetitive info on each and every listing. Which ones you use depends on the variablity and repetitiveness of your listings.

What I do on shipping is add a shipping profile to my master profile so that it loads along with my other profiles(I don't even use an "item" profile as I have no repetitive item information). I fill in a shipping cost in my shipping profile, but since my costs are different with each listing, I simply change that amount manually after it loads. The rest of the shipping info I leave alone(item location, country shipped to,insurance info, etc.)

So you could do the same - fill in a cost for each option in your shipping profile, then after you have loaded the profile into your listing, replace those costs with your actual costs as you work up your listing. Do that each time you do a listing.

Remember, any info loaded into your listing by your profiles can then be changed, just as if you had entered the info manually. Also if you discover a mistake after posting, you can always change it in your active listing, subject to ebay's rules on changes of course.
G glfrgrl321Member
Thank you, thank you, thank you.
I thought I had to fill in all the Profiles. Now I can get to work. Wish I had known that earlier. This is day 3 of me trying to get one listing done.

I also have very few repetitive items, so my means of shipping and shipping costs are often different on each item.So after your item goes onto ebay, you change the amount then?

I do the shipping labels from home, so I have my scale to weigh items on, then I can get the pkgs. together and just give them to my mail person. Most of the time I spent for the past 3 days was on the Profiles. Roll Eyes
You are fantastic!!!!! Smile
N ninthwaveMember
Yes it will get easier. You change the shipping info BEFORE posting the listing to ebay. If you are going to use a shipping profile, download it, then revise the shipping info while you are still working on your listing in Auctiva. Even though you can, you don't really want to be making revisions after posting unless you have to - just more work. Try to finalize the entire listing in Auctiva.

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