New features - Relisting & Custom email templates

The thumbnails are a big help to me so TA very much Looking forward to April/May and the automated relisting.

Regards

Steve

Thanks for the tumbnail feature. It's a great help to me.

quote:

You can now relist items from the closed listings page.

Do you get an ebay credit if it sells? I know before you didnt.

Scott

Also is there a way to tell if it is a "real" relist or if its a relist that didnt sell?

That will make a huge difference..if its a true relist and ebay wont give you the credit for relisting through auctiva..I will use blackthorne to relist and get my credit if it sells.

If its a relist that didnt sell, then I can re-submit from auctiva.

Scott

Yahoo Jeff..........

Thanks so much for the thumbnails availability in front of all the listings, not just the saved ones. Now I can find what I'm looking for much more quickly. 9 words in a title search is not equal to the thousand words a picture can tell!

Thanks again for the new site feature.

every time my item sells and i relist my fees get higher i thought you suppose to get the credit when you relist i always relist through e-bay

chalisa3498,

you only get the "relist credit" if your item doesn't sell the first time, you relist it, and it sells the second time.

cheers,
kml

Thumbs up Jeff.

Thanks for the services.

Good show ole man!

Take care, Donna

Relisting on Auctiva will work just like it does on eBay for receiving your relisting credit.

If you post an item and it does not sell, you can relist and receive the "relist credit" if that item does sell. This comes as a credit after the end of the auction, so you will initially be charged the listing fee's.

On the Auctiva site, on the closed listings page, there is a new filter so that you can display only the items that are "unsold". Look for the dropdown box labled "With Status" and then select the "Unsold" option.

-Kevin

Can you edit your listing before using the relist feature?

Thanks! The thumbnails are fantastic. Will save hours every week...Great improvement.

i love the emails but is there anyway you can add the "shipping amount" and "total" so it automatic?

thanks!

The option to edit your items before relisting will be added to a future release. I don't have the exact schedule for that though.

We don't put shipping amounts or totals into the winning bidder email because we still want the buyer to go through the checkout process. We especially can't put an exact total if the seller has multiple shipping options or makes it optional for the buyer to purchase shipping insurance.

The winning bidder email is meant to direct your buyer back to eBay to complete the transaction as you normally would if you were already on the listing page at the point the item ended. We also want the winning bidder email to be a way for you to direct buyers back to your other items in the Auctiva store to increase repeat purchases.

-Kevin

Hi,

I have a problem with the automatic relister in Auctiva. I have marked the box telling it to only relist if NONE OF THE ITEMS SELL" but it has bee relisting even the item that are sold. I had to turn it off completely becuase it was costing me listing fees for items I no longer had available. I hope Auctiva can find this problem and fix it fast.