Hi HighStreetFashionOutlet,
Welcome to Auctiva!
While it is possible to revise your existing active eBay listings to use Auctiva's templates, image hosting, and other design features, doing so would require recreating each listing using Auctiva's design tools which would take some time. Given the number of listings you are currently running, your best bet may be to start using Auctiva to design your new listings and leaving your existing listings as they are.
However, you are certainly welcome to try revising a couple of your listings in this manner and deciding for yourself whether it would be worthwhile to do so for the rest of them. In order to accomplish this, you would need to revise each item via the following process:
1) Recreate the listing in Auctiva and click "Save". Since you will only be revising the item description, it is only necessary to fill out the “Item Details” section of the lister page.
2) Once you have finished, click the "Save" button.
3) Return to your Saved Listings page and click the <HTML> icon next to the listing.
4) Highlight and copy the HTML that appears in the pop-up window.
5) Visit the item on eBay and click the “Revise your item” link.
6) Scroll down about 1/3 the page to the “Description” section and click the "HTML" tab on the editor.
7) Delete the html that is already there, paste the copied HTML in its place, and save your changes.
I hope this helps. If you need any further assistance with this process or any other aspect of your account, please feel free to contact our customer support team by mousing over the "Help" tab and selecting the "File Support Case" option.
-Mike
