Not able to load

Works fine for me. Just uploaded a bunch.

Dear Style at its finest;
Will you tell us how you uploaded your pictures??? I, to, am having problems. I think I uploaded the "new" uploader but who can tell?? Not me that's for sure!! I think that anything new should come with very detailed instructions for thoses of us who are not so computer savvy. Maybe there are some, did I miss them??? Thanks for any help!! Virginia
Gins Good Buys

quote:

Originally posted by vdavis50157:
Dear Style at its finest;
Will you tell us how you uploaded your pictures??? I, to, am having problems. I think I uploaded the "new" uploader but who can tell?? Not me that's for sure!! I think that anything new should come with very detailed instructions for thoses of us who are not so computer savvy. Maybe there are some, did I miss them??? Thanks for any help!! Virginia
Gins Good Buys

Hi I have just tried again and reduced the pixels image on my camera to 1600 by 1200 and the images have at long last downloaded perhpas you could try this ?

I keep getting an Upload Failed message, This is getting really old.

I am using the Auctive Uploader, the first of the two in the Upload Images Page. The picture sizes average 150 to 250 KB. 96 x 96 resolution and 960 Height x 1280 Width. Picture size is 1.2 megapixels....good luck!!

These numbers are average.
Also, I only upload about 20 pictures at a time.

Everyone having problems needs to file a support case and keep doing it.

20 at a time??

I have been trying 2 at a time and it has taken 2 hours to get only 4 pics uploaded.


Support suggested I take a break and try later. Geez, I have been here all day as it is.

This is funny:

Basic HTML Uploader
Any web browser
Individual image upload
Use this if you're having problems with the other uploaders

Just uploaded 50 pics with no problems at all.
The picture sizes average 150 to 333 KB. 96 x 96 resolution and 960 Height x 1280 Width. Picture size is 1.2 megapixels.

And I just changed my megapixels to 5.0 and uploaded, no problem.

I can't even upload one at the moment??

How do you go about loading 20 or even 50 at a time? (So I know to do it when this issue is fixed)

I had trouble too. I could get two pics loaded for each listing....but, never more than that. I hope they get this problem resolved soon. Never had an issue with this ever.

Just used both uploaders with lots of pics. Both worked just fine.

I just tried the new drop & drag upload that style-at-its-finest was telling us about. I have to say it worked with no problems at all. I never even knew it existed.

I can not remove my old pictures when I am creating a new listings

Hi Community,

Thanks for helping to bring this issue to our attention. We are aware that many users have been having trouble uploading images over the past few days and our technical team has been working to minimize the number of these uploading errors that are occurring.

We're definitely seeing far less image uploading complaints today than we have on previous days since our site update on 9/3/08, so we're hoping that most of you who have posted about being unable to upload images are able to upload successfully again at this time.

If you are still unable to upload images through your Auctiva account, please contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

Hi Community,

Update - Our technical team is pushing out a fix later this afternoon that we believe will correct an issue that is causing some users to receive a generic error message that states "An error has occurred during the processing of your request" when uploading multiple images through the HTML Uploader, which is the uploader used on the lister page.

I will post again to this thread when I have verified this fix has been released, and hopefully those of you being affected by this issue will be able to upload once again.

-Mike

Hi Community,

Update - We just released the update that I described in my previous post, so those of you who were receiving the "An error has occurred during the processing of your request" when uploading multiple images through the HTML Uploader should now be able to upload successfully once again.

If you continue to receive this error with respect to your upload attempts, please contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

Hi Everyone,

I'm trying to upload pic's tonite to begin listing Sunday. Grrrrrr.....keep getting FAILED. Anyone else having the problem today 11/08/08????

Thanks

I can upload images using the Auctiva Uploader no problem BUT how do I then get these images onto a listing?

Sorry to sound stupid but can someone do a Dummies Guide?

Cheers