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Hi Community,

There has been an ongoing technical problem on eBay's end that is causing certain users to be unable to generate eBay tokens. If you are unable to generate a token and no errors are reported within your Auctiva account, you are probably being affected by this issue. Additional information on this topic can be found on the following thread of our community forum: https://community.auctiva.com/eve/forums/a/tpc/f/579609941/m/2721037762

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike
Hi dailybliss,

Thanks for letting us know about this. I'm not aware of any current technical problems that should prevent users from obtaining eBay tokens, so I suspect we'll be able to resolve this for you through some troubleshooting.

If you are still having trouble with this, please contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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