Unbelievable.
Bulk relisting and click edit...the Item Condition is gone and I have to reselect for each one.
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Wait. I can't even select it. Drop down there with no choices.
Hi itsjustme,
Thanks for helping to bring this to our attention. I do not know of anything that would explain the precise issue you described currently, but we did update some of our saved eBay data around the time to resolve another issue so I suspect the the behavior you described was related to the update.
However, I reviewed the support case you filed on this subject a moment ago and noticed that the Item Condition option was not showing up during the Bulk Relist process for some of your items and I have forwarded the details of that to our technical team for further investigation.
I will follow up with you through that case to make you aware of any new information I can uncover on that topic. We apologize for any inconveniences this may be causing.
-Mike
Thanks for helping to bring this to our attention. I do not know of anything that would explain the precise issue you described currently, but we did update some of our saved eBay data around the time to resolve another issue so I suspect the the behavior you described was related to the update.
However, I reviewed the support case you filed on this subject a moment ago and noticed that the Item Condition option was not showing up during the Bulk Relist process for some of your items and I have forwarded the details of that to our technical team for further investigation.
I will follow up with you through that case to make you aware of any new information I can uncover on that topic. We apologize for any inconveniences this may be causing.
-Mike
As a quick follow-up, the situation was resolved in an hour. I imagine the technical team was able to undo what may have changed in the update to cause this. I was very relieved.