OK, what did I do wrong.

Here's a link:
https://community.auctiva.com/eve/forums?a=search&reqWor...orum_scope=579609941

Good Luck,
Donna

Thanks for that.

Having ran around the forum a bit, I can see that Auctiva has the usual Ebay characteristics of "sometimes it's great and sometimes it can be a right B*t*h"

Everyday I see the saying "every action has an equal and opposite reaction" in operation IE you create a free society so that everybody has a chance to make something of themselves but at the same time, it means that every knuckle dragging, tax sponging, forehead bulging, scumbag has the freedom to screw it up for you as well. (sorry about that, it's been a trying day).

So, I'll wait and see if the scrolling window thing appears in 6 hours or so but I don't think I will put too much faith in something that is free, just my natural self defence mechanism kicking in. We'll see.

Hi I'm also new and the same thing has happened to me EXCEPT while I see nothing uploaded from Ebay to Auctiva I do see the rolling scroll video display on all of my sights in my Ebay Store.
I thought all of my listings came over. None of them and only two pictures?

Lovetra

I have had problems with Auctiva importing my listings, only 1/3 have showed up. I read alot of other problems here too. I filed a 'ticket' a week ago and still no response. Vendio is looking good right now for only $3.95 a month. You get more than 14 items in the store window too I believe. I'm just pissed at at the time I wasted with auctiva.

Here's a forum on this board that's specifically for the Stores Gallery Window.

https://community.auctiva.com/eve/forums/a/frm/f/255609321

There's a stickie folder on top that has a great amount of information that will help you.

Also, in regards to not receiving an answer to your email? I've always had an immediate response notating that Auctiva had received my question and would get back with me. Then there's the email notating that an answer has been left online that normally comes within 30 minutes tops.

Have you checked the ticket manually to see if it's been answered?

Sign into your account. Go to the top where it states Help. Your ticket that you filed will be there along with the responses to it.

If you didn't get either of these emails then your email carrier has sent the emails to your spam/junk folder or deleted them completely.

My Best,
Donna

Hi Nokatay,

Your support request was responded to on Saturday at 11:02:25 AM PST. You should have received an email informing you of this but, if you did not, it was most likely filtered into your Spam/bulk email folders.

You can always view the response to your support inquiry by clicking on the "Check the Status of an Ongoing Support Case" link at the bottom onf our help page.

-Mike

I shouldn't hijack this thread from it's original topic, my apologies for doing so. I will continue my problem in another thread.