Only 1 image in Store Window

oldheadMember

I just listed an item around 4 PM EST and that is the ONLY image in my store window. All the other images from auctions already running say 'Loading Image". (I cleared cache, etc.)

Anybody else having this issue?

I suppose that it's related to the other problems that they're having (incl. the slowness). I figured it doesn't pay to file a ticket if it's sitewide.

As Always, THANK YOU in advance for all your hard work!

Jeff

10/30/062:38 PM

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oldheadMember

I'm not in the habit of replying to myself although, I have to admit(with NO disrespect to anyone at AUCTIVA) that this site HAS definitely had me talking to myself from time to time;-).

After looking back on some other threads, in particular one that Auctiva Mike D. replied to, I'm now assuming that the store window issue is due to the data migration 'project'.

If so, I'll keep the hope that it goes smoothly for you guys! Jeff

10/30/067:09 PM

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auctivamikedAuctiva Customer Support Manager

Hi Jeff,

Can you please file a support request regarding this issue using the appropriate link on our help page?

http://www.auctiva.com/free_auction_software_help/help.aspx

Our support staff will be able to assist you with this issue.

-Mike

10/31/061:01 PM

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