Paypal errors for buyers

Yeah, I've had the same problem. They still haven't fixed the Auctiva checkout. I don't know what's going on, but we're going on 2 days of Auctiva messed up. I hope they fix it soon!

Checkout still not working! I have had 95% of my buyer contacting me about the check out system not working. Only 1 buyers has made it through, how strange. What a pain. That old phase is so true, " you get what you pay for".

I've got like 7 buyers wanting to pay...receives error message just as you all have...how do I go around this?

You can go directly to paypal and send "money request" to your buyer. It's a pain but it is working so far

My buyers are frustrated. They don't read their e-mail when I send a separate pay-pal invoice. They keep going to e-bay to try to pay. Oh man... this is my first sales on e-bay and it's not going to good.

The same thing happened to me a few years ago and I was instructed to just not use Auctiva's checkout settings so I deactivated them. Now it just goes through eBay's checkout and I had have had no problem like that since then. I love using Auctiva for my listings, but that's about it. Whenever they do something new there is always a major glitch for a while till it gets resolved, and they get rid of the bugs. I also don't use the insurance feature either! I just wish they would get their template issues resolved already...plus the posting issues. I would like to post some auctions in the next few hours if possible....Oy Vay!

Hi Community,

Thanks for helping to bring this to our attention. We have just finished up the database work we've been doing that should resolve this problem, so the Auctiva Checkout system should no longer be error prone as described in this thread.

We apologize for any inconveniences this issue has caused. If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

How do you de-activate the checkout settings?

How do you de-activate the checkout features?

Go to "My Account"....then Settings...then checkout settings. Make sure your boxes are unchecked and hit save.

Oh.... thank you very much