Please help! "Search my items" and "GO"

Just wanted to clarify---the Sellathon works fine and the Scrolling Gallery works fine.

This is a large box that is shown right below my "auctiva title" and right before the word "Description"

Can you provide a link to your Auctiva store or any of the problem listings or a listing #?

Danno

Item number: 320256190221

I just listed it without cutting it.

That Go Button feature is apparently an integrated part of the chosen "Daffodil" Template. I looked at the code and worked my way back to locate the template.

I've never seen that before, but it's not apparently by accident or is it.

I looked at the template with Custom Template customizer and see a tag TP_T_AUCTIVASEARCHBOX following the Title. It appears to be a new tag (with missing brackets), so it's either a feature or a bug. I'm thinking feature, as it does seem to color-match the template, but its positioning seems odd.

You could follow my lead, and use Custom Template builder against the Daffodil template to remove the offending code, and save as a new custom template (for future listings).

I'm hoping one of the Auctiva folks spots this post and can comment on "feature vs. bug".

You might want to enter a Support Case and ask.

Danno

Thank you! I'm not sure how to create a custom template?

I did file a support request and they don't know what the problem is. Not yet--anyway. Hopefully they will know soon!

Thanks again!

quote:

I'm not sure how to create a custom template?

If they (Auctiva) can't fix it or says "that's the way it is" or you're in a CRUNCH to get more listings done, post back and I'll give you a step-by-step. It's a quick fix.

Danno

Uh--- I think I found the problem!

You won't believe this

I went back to Auctiva to select another template and guess what was there?

A place to make a checkmark in the thing that says:
"Include Auctiva Search Box"

And sure enough--- it was checked. This must be new! I don't ever remember seeing that!

Duh me!!

Yep....they must have snuck that one in while we weren't looking.

Since they seem to have it enabled by default, we're going to see alot of posts in Forum on that unexpected change. It's not obvious to spot either. I wonder if there is a switch in Preferences to turn it automatic OFF. Since eBay has gotten nasty about links and elements NOT dealing directly with the listing, I just as soon not be NARU bait.

Danno

Edit: Well, the reason I haven't noticed it before, is because it isn't apparently on all templates. It also may not be ON for every template with the feature.

Yeah, something isn't right.

Besides, Auctiva support didn't know either!

That place for a checkmark has to be new.