POSTING DELAYS!!!

I didn't even get a processing message....the message I received was that the auctions were posting but they didn't...wish I could answer your question but this has never happened to me before...

I just want to know if I am going to lose these listings or if they will eventually post to Ebay, like will I wake up tomorrow and will they be there? And if not, then what? Reschedule them? Or sit at my computer and wait until the time I need them to post, now that I've lost a week? This is ridiculous.

I just had 25 listings scheduled to start tonight, but none of them did. They were in limbo for about 2 hours, and then the status changed to "Not Posted" with the error message "Not posted in time." I think this is because after a couple of hours, it gives up trying to post if there is an error. Now I see that Auctiva has a WARNING that says "Our site is undergoing routine maintenance, please be aware that any changes during this time may be lost. Try again soon." Great, wonderful time for them to schedule routine maintenance, right during the prime evening hours!

I don't know for sure, as I have never encountered this problem before, but I would suspect that these listings will NOT automatically be rescheduled once they get their site fixed. They are saved, however, so I should be able to start them again tomorrow. It just messes up my scheduling, though.

All week there seem to have been posting problems after 8:00PM PST... We've been using Auctiva now for about 4 months and it's been fabulous, there have been no problems until this week. We're not discouraged by it. As long as the listings are saved they will not be lost and you can repost them when the processing error is cleared. I have 7 listings in posting status right now and I'm working on 8 more.
On Sunday there were problems and we posted Monday. On Tuesday there were problems and they did clear by 10:30 PST so they all did go up that night. Sunday was the hard day because I had over 60 listings but like I said this is the first problem we've experienced and it hasn't discouraged us yet.
But anything that gets stuck in processing for too long will time out and need to be rescheduled this we have learned.
I hope this helped a little bit.

What I have seemed to notice is listings schedule to got up before 8pm PST will post like they should... anything after is when the problems have been starting lately.

I worked on Auctiva a little bit last night and noticed the warning box up near the top of the page. This was about 8ish west coast time. It said that they were doing maintenance on the site and that any changes made at that time might not be saved. They usually do their maintenance after 10, so that was unusual. After seeing that message, I didn't bother to do any listings.

Is it just me but I cant eve start a new post. How about an update here on whats going on so I can plan out my time accordingly.

At least we know why it is Free. You can't charge for something this buggy and unreliable.

They've been doing routine maintenance every Thursday night for years, and yes, sometimes it has gone over that when they are doing major updates. Same time eBay does theirs each week. Seasoned users know to not schedule listings to begin late Thurs/early Fri. There's always a flashing notice at the top of the page to let users know (who might be new to Auctiva) about the maintenance.

Hi All
California Dreamin is doing the same thing I do thursday evening and early friday I work on new items off line or on Research with mpir or ebay and pics of new items. Then latter friday I start on creating auctions to schudle. Hope this helps!
Rivrat7

store.auctiva.com/rivrat7


http://stores.ebay.com/RIVRAT-7S-RIVER-STORE?refid=store

quote:

desdemona1013

To answer your question: your listing will NOT post, they will time out. You will to relist them. the listings are still saved on the Auctiva site, but they are not active on eBay.

I've been with Auctiva for years now and in general they're very reliable. We used to have issues like this OFTEN, but those kinks were worked out.
All in all, for the money we're paying here (nothing!) it's been a great service for me. they've saved me countless hours of not having to babysit listings. I load about 2000 listings a month onto eBay. All automated and without worry.

Stick with it, you've found the best eBay tool out there.

Richard
http://www.windmilltrading.com