Problem replacing image in active listing

The fields you need to replace an image don't appear in a new window. They are inserted at the top of the page, which is easy to miss if you're using the 'Replace' button at the bottom of the page.

I had the same problem; I was expecting a pop-up window because that's how images are managed within a listing. Oddly, support couldn't figure out what the problem was, even after I told them I had pop-up blockers turned off. They told me to reinstall my browser [!] and get back to them. I managed to solve the issue without their help.

had to wait till my listing ran out to replace my picture.. and it is still in the auctiva area of my discription.. how do i get rid of it..

what i did was to go manage images, select the image you want want, that click replace, you will then need to upload the new image to replace the old one. It worked on mine so hopefully it will work for you.

Thanks for the replies! Yes I was expecting a pop-up window. Replace actually works well and
you have to go to the top of the page to see the
fields.
Unfortunately, Replace doesn't replace the thumbnail in the Auctiva Store or Store Window. I've searched this forum and it looks like maybe this feature is coming in Phase II of Auctiva in May(?) As of right now, store images can't be replaced.