Problems Scheduling Listings

I am having problems to. Once I am on the sheduling page and try to select the start time the page does not refresh so cannot schedule anything. Guess the new features update has screwed things up and now I am screwed!

Tell me about it. I've got loads I need to schedule but just keep getting th error message.
Even if I try to post now items that I have saved I still get the error message. Does anyone on here know anything about it. Is anyone else having these problems apart from us two?

I can't relist my items also... huhuhuh

what's happening? I'm relisting my items in ebay.ph and it always says "Successfully scheduled xxx items for immediate relist." Then all my items are getting a Not Relisted error. This happened yesterday also and I thought it could be fixed today... waht's happening... is there a problem with the site upgrade?

Same Problem Here. I cannot schedule any of my listings in my Imported Listings Folder even if I import more of my closed auctions nothing seems to work.

Anyone know if this problem is being looked at? Any updates?

I first noticed the problem on Friday and I still can't schedule or post now any of my saved listings

Hi Community,

Update! This issue was resloved earlier today so, for any future listings you import from closed to saved, the content should be tranferred from the closed listing properly.

If you imported any listings in this manner while this problem was ongoing, the content of the resulting saved listings will still be blank. Therefore, if you have any saved listings that you imported from closed to saved and they are still blank, I recommend re-importing them.

If anyone continues to experience this problem, please don't hesitate to let us know by contacting our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

I still can't post or Schedule any of my saved listings.

If I create a new listing I can post and schedule that. But I still have saved listings that I still can't post.

These listings were created on the 27th then saved to be posted at a later date.

I still get the error message when I try to schedule or post these saved listings

Any ideas?

Hi pattights. Just an idea: would it work to create similar, schedule them and then delete the originals?

booklady

Hi pattights,

That's odd. We'll need to look at the specific saved listings for which you are having this experience in order to diagnose exactly what's going on, and provide you with a solution.

If you are still experiencing this problem, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

I gave up in the and and just created the listings again and then scheduled them which worked fine.

Then I just deleted the old saved ones.

Everything else seems to be working ok now.

Thanks for the help

I entered 2 listings last night, it says it posted but they never showed up on ebay. I tried live chat but it is not up and I emailed Auctiva without response. Anyone know what is going on?

Hi granburytraderd,

Since you already spoke with eBay's "Live Chat" and were informed that the listing never showed up on eBay, it is likely they failed to post for some reason, or perhaps they just hadn't been fully "indexed" to appear in the appropriate search results pages yet.

Please file a support request regarding this issue using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and our customer support team should be able to figure out what happened.

-Mike

Mike - Auctiva support Thank you for your response. I did file an appropriate help request but no-one ever got back to me from Auctiva. I activated the listings twice and the second time I was very careful to watch that it said it was successfully launched. I have a lot of items to run. I guess I can fill out another help request.