Hi, we have 3 notifications and we are unable to get to them. We click on where it has Notifications but nothing comes up, it is like it is frozen. Help
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Hi duck-y,
Thanks for helping to bring this to our attention. We have seen the behavior you have described in some other accounts recently as well, and our technical team is working to resolve the issue with an upcoming site update.
I am not certain when we will be able to address this issue at the moment, but I will follow up with you again through this thread to let you know when the issue has been resolved or any related information becomes available.
Unfortunately, I do not know of a workaround that will allow you to see the warning messages in your account at present.
However, if any of your listings actually fail to post and you encounter a similar error when clicking the red number in the “Notifications” section of your account, I expect that you will be able to see the error messages that were generated using the “View Error” links that should be present for each listing on the old version of the Scheduled Listings page within your account.
You can reach the old version of the Scheduled Listings page from the default version by clicking the “View original version of this page” link at the very bottom of the page.
We apologize for any inconveniences this may be causing.
-Mike
Thanks for helping to bring this to our attention. We have seen the behavior you have described in some other accounts recently as well, and our technical team is working to resolve the issue with an upcoming site update.
I am not certain when we will be able to address this issue at the moment, but I will follow up with you again through this thread to let you know when the issue has been resolved or any related information becomes available.
Unfortunately, I do not know of a workaround that will allow you to see the warning messages in your account at present.
However, if any of your listings actually fail to post and you encounter a similar error when clicking the red number in the “Notifications” section of your account, I expect that you will be able to see the error messages that were generated using the “View Error” links that should be present for each listing on the old version of the Scheduled Listings page within your account.
You can reach the old version of the Scheduled Listings page from the default version by clicking the “View original version of this page” link at the very bottom of the page.
We apologize for any inconveniences this may be causing.
-Mike
Hi duck-y,
I just received an update on this issue from our technical team and am pleased to report that we have just released a change that should resolve this issue.
As a result, you should no longer receive errors of this nature when attempting to load the Notifications pages (and Scheduled Listings page errors) within your account.
If you notice any remaining issues of this nature moving forward, please don't hesitate to let us know. Thanks again for helping to bring this to our attention.
-Mike
I just received an update on this issue from our technical team and am pleased to report that we have just released a change that should resolve this issue.
As a result, you should no longer receive errors of this nature when attempting to load the Notifications pages (and Scheduled Listings page errors) within your account.
If you notice any remaining issues of this nature moving forward, please don't hesitate to let us know. Thanks again for helping to bring this to our attention.
-Mike
I can't pull up any notifications. I just keep getting an error. I was going to clear them but can't find a link to just clear all of it so that it would stop erroring out.
Hi itsjustme,
Yes, we have started to see a recurrence of this issue, and our technical team is currently working to implement a permanent solution as soon as possible. I will follow up with you once more through this thread to let you know when the issue has been fully addressed.
We apologize for the continued difficulties.
-Mike
Yes, we have started to see a recurrence of this issue, and our technical team is currently working to implement a permanent solution as soon as possible. I will follow up with you once more through this thread to let you know when the issue has been fully addressed.
We apologize for the continued difficulties.
-Mike
Hi Community,
We recently released an update intended to resolve this issue once and for all, so hopefully you will not have any further trouble accessing your Notifications moving forward. If you encounter any further difficulties of this nature, please don't hesitate to let us know.
-Mike
We recently released an update intended to resolve this issue once and for all, so hopefully you will not have any further trouble accessing your Notifications moving forward. If you encounter any further difficulties of this nature, please don't hesitate to let us know.
-Mike