Ques. from someone very new....

Hi,
The gallery image is what people see on ebay next to your title..
HEADER image is the pic they see when they click on your listing (you can use any one you want).

Sellathon has a free trial for 30 days, after that you have to pay for it. (Don't know how much, I don't use it)

If you forget something, you can always revise through Ebay as you would normally do as long as there are no bids and more than 12 hours remaining.

I think I got them all

8880 true you do have to pay for sellathon services after 30 days. However the counter is always free but if you wish to make it a hidden counter you need to be a subscriber in order to view it.

I didn't know that Taz, thanks
I've been using Andale/Vendio for so long I never even thought of using Sellathon...

ps...I wonder what the purpose of a hidden counter is ?? It never seemed to make any sense to me, I must be missing something (and it wouldn't be the first time )

Hidden counters are useful if you do not want the competition or your potential customers to see how many hits your item is getting. I sold 1 item a few months back on a 7day listing and received over 5,000 hits! I had people emailing me just asking why so many people were looking at my auction and if I could tell them how to get more people to look at their auctions. I do use hiddens occasionally from eBay and then make my sellathon hidden also and cannot view it because I do not pay for the sellathon features.

Thank you all!!
So, to see if I get this right---I could register for Sellathon, and I will get the counter free only if it is displayed...is that even after 30 days?
If it's not displayed, I pay after thirty days...?

You do not need to register for Sellathon to get the free counter.If you hide it in order to view your hits with sellathon you need to pay. If you leave it visible you are fine. When I want to do hidden counters I go revise the item on eBay and use their hidden counter.

So, at the risk of sounding like a complete dum-dum, how then, do I get the Sellathon free counter as part of my listings? ~~Thank you again

LOL Just click on it and enable it in the auction listing field on Auctiva! Don't worry you do not sound like a dum-dum. Some questions on here are just so hilarious that they get ignored. Yours is not one of them. Best of luck with sales and hope to be seeing more of you in the community

I couldn't find a way to "enable" the Sellathon counter, so I clicked on "start a Sellathon account." Once started, I didn't see a clear way to enable the counter. Am I looking in the wrong place? If I don't really need the "Sellathon account," is there a way to cancel it?

On the Auctiva listing page below where it says select template. It says"Select a Counter" under that is a drop down box it says"No Counter, Sellathon Counter,Hidden Sellathon Counter.
This is the link to the page i am talking about


http://www.auctiva.com/listings/createlisting.aspx#verytop

Steve, thank you!!

Somehow, now it works!! The Sellathon counter is enabled!!

Would you have any advice on check-out methods? Before I put my very first eBay sales listing up, (yes my very first, I decided to use Auctiva because I had read so many great things about it on eBay, and I've been working on that listing for about 2 weeks!), don't I need to chose a check-out method? Do you advise Auctiva checkout, or should I just do eBay checkout? Then, once I decide, do I have to enable anything?

If I'm not mistaken, Auctiva checkout may automatically be enabled....I seem to remember having to DISable it when I first signed up because it didn't support combined shipping at that time. Since you're new, IMHO, I would disable it for the time being and just use Ebay checkout until you get the hang of how things work. There have been alot of threads lately about problems with Auctiva checkout, but since I've never used it I really can't comment...I've always had good luck with Ebay checkout, it's very easy. If you don't go into your Ebay preferences under selling, I think you will automatically have Auctiva..your call.
Like I said, just my 2 cents...Good luck

Thank you for that advice! I think I'd like to disable the Auctiva checkout so I don't have any problems with it---can you let me know where on the Auctiva site I need to go to in order to do that? Thanks again!!

Here is the link to work on checkout Settings http://www.auctiva.com/account/checkoutsettings.aspx

Thank you! I've disabled Auctiva checkout, but can't seem to find the place on eBay to enter my preferences regarding checkout...there doesn't seem to be anything related to this in the regular eBay preferences.

Also, I've been trying to change one of my saved 'Seller Profiles.' I check the box next to the profile, click edit, make my changes, click save---but when I go back to look to see my changes---I see that they didn't 'take.' I'm clearly missing something....Any suggestions?

thank you!!!

Hi palmtree - You can enable ebay checkout (on ebay)under Account Preferences>Selling Preferences>Payment from Buyers>Edit>Checkout Preference, then check the box next to "Use Checkout". If this box is checked and Auctiva checkout is disabled, then ebay checkout will be the only checkout the buyer will see.

Regarding your Seller Profiles, you seem to be doing all the right things. Just make sure you give Auctiva plenty of time to save. The site was really slow for me this afternoon and saving took forever sometimes.

This is weird, but under preferences, I was only able to find 'buying preferences,' not 'selling preferences!' Clearly I'm missing something!!

quote:

Originally posted by palmtree:
This is weird, but under preferences, I was only able to find 'buying preferences,' not 'selling preferences!' Clearly I'm missing something!!

Something just occurred to me: If I haven't yet listed any items for sale, would 'selling preferences' still show up? Naturally I wanted to get my checkout method chosen before listing my first item, but is there a chance that might not be possible?

Have you created your seller's account yet? If not, that might be why you aren't seeing any seller preferences. Here is the ebay link to help get that done:
http://pages.ebay.com/help/sell/sell-getstarted.html

Yes!! I have a 'sellers account,' I'm registered with PayPal, and I'm using Auctiva for my listing---it's really just about ready to go, but I'd like to avoid checkout glitches if possible...

Maybe it's an ebay glitch, as I can't think of why you are not able to access seller prefs. They should show up as soon as you set up your seller's account. You might want to contact ebay through 'Live Help' for further assistance. There is a link at the top right corner of ebay's home page. Or maybe someone with more insight on this will come along.

I usually miss things that are right under my nose
Look again --My Ebay
Left column, My Account
Preferences
Selling Preferences (should be about halfway down the page)

If you have a seller account, it HAS to be there

this is what I see under 'Preferences'----if it's somewhere in here, please let me know!!!

Notification Preferences
Notification Delivery
Buying Notifications
Other Transactions and Notifications
Newsletters, Promotions & Event Notifications
Legal and Policy Notifications
Member-to-Member Communication Preferences
Skype Preferences
General Preferences
Searching and buying
My eBay
Reviews & Guides
Advertising Preferences
Third-Party Authorizations
Other general preferences

Thank you guys!!!!

You are correct, it is not there. It should look like the partial screenshot below. Also under 'My Account' you should see a link for 'Seller Account'. If you have an account, yet do not see these things, I would question ebay and let them figure it out.

Thank you again!!

I emailed them, and hopefully I will hear back.

Hi All!

I used eBay live help to solve the problem, and I thought I would post it here in case anyone else has a similar problem.

The reason 'Seller Preferences' was not showing up in my Preferences was because I did not put a credit card and bank account on eBay. I had already put it on PayPal in order to receive payments, and I thought that was enough, but when you are a seller, I learned, you need to have this info on eBay as well!

Once I did that, amazingly, Seller Preferences showed up!!!!!!!!

I'm glad you posted the answer you got from live help (guess this time they weren't so 'helpless' )
I forgot all about that....Ebay needs a CC to collect their seller fees from you. Glad you got it worked out!

It's interesting you should say that, because apparently, that is what was so confusing...I already had a bank account set up with PayPal, so I assumed my eBay fees would be paid through PayPal