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quote:Originally posted by Auctiva Tony M.:
Freda,
Just for grins, try clearing your browser cache. Sometimes, a page that you have updated reappears on your screen with old information, its happening because your browser kept a copy of the old page in its cache, and is displaying that instead of the newer, updated page. Here's how you do that:
Firefox - 3.05:
Please select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect. Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
Internet Explorer 8.0
In order to clear your cache in your Internet Explorer 8.0 web browser, please select “Internet Options” from the “Tools” menu. Then, under the “General” tab, click the “Delete” button. Click the box next to the “Cookies” and “Temporary Internet Files” buttons on the ensuing page, followed by “Delete” then “OK”. Once this process has been completed, close and re-open your Internet Explorer 8.0 web browser for the changes to take effect. Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
Give that a try. If it works, great, and if not, then do follow Rebecca's suggestion and get in touch with support.
Hope this helps.
