Hi Community,
Our IT department is currently working to resolve this problem and we hope to have it corrected within the next 20-30 minutes. I will be posting further updates regarding this issue on ther following thread:
https://community.auctiva.com/eve/forums?a=tpc&s=3496045...511015422#8511015422
-Mike
Please Help Jeff~
Earler you recommended "I mentioned earlier in the thread you may want to take alternative measures to get them back. Reupload and use our feature that lets you append them to the auction. Or use the replace feature."
I have tried everything and cannot get my images to load or reload for several hundred auctions...
When I select an item and click "Add image" my image window pops up with all red X's. When I attepmt to Upload a new image I receive an error message: "Errors occured while uploading your files. Not all files have been uploaded."
Please provide me a usable workaround to this issue? I have so many live auctions ending in the next few days I need to repair the listings. Thank you!
Earler you recommended "I mentioned earlier in the thread you may want to take alternative measures to get them back. Reupload and use our feature that lets you append them to the auction. Or use the replace feature."
I have tried everything and cannot get my images to load or reload for several hundred auctions...
When I select an item and click "Add image" my image window pops up with all red X's. When I attepmt to Upload a new image I receive an error message: "Errors occured while uploading your files. Not all files have been uploaded."
Please provide me a usable workaround to this issue? I have so many live auctions ending in the next few days I need to repair the listings. Thank you!
I haven't lost any pictures but they are very slow to load. The main problem I've had tonight is I can't upload new photo's at all. Quite the joke. I was using Ebay Blackthorn before and may have to go back to it if they can't get this figured out.
For now I'm manually revising each listing in ebay to change the picture & gallery so at least I san show some imaged & not get stiffed on all of my active auctions ending tomorrow.
WOW, now they are all back. Send an e-mal to support just after midnight EST and just over an hour later my listings are all repaired *phew*!
think the key here is always send a email to support , not sure they monitor these boards all the time and the email to help going to notify them of problems