RED X's Right Now

Oh, and by the way my gallery photo's are fine, it's the pics in the auctions themselves that are x'd.
Thanks
Melissa

Me too.
All my images show red x's both on the thumbnails and the supersize pages.
The same is happening when I go to manage my images in Auctiva.

I am also unable to upload any new images to Auctiva (but I was able to do this a few hours ago).

This is really bad Auctiva... please update us ASAP on what is happening ....

Mine are gone also

Right now I'm emailing photo's to people who request them. But I'm sure not many will go through the hassle to email me.

looks like they've been down almost an hr!!!
What's up Auctiva?????
When I pay a few hundred $$$$ to ebay every month in fees... I can't afford these down times with pics... nobody's buying!!!

Please get fixed! BTW... tried IE & foxfire... so it's not browser problems!

If you haven't done it already submit a support request through the help button. Especially on weekend that gets attention faster than the boards.

Most of my images are gone and I have auctions ending today and tomorrow. I think this is the last straw. I have lost money in the past due to
auctiva's server problems and was really depending on the ones I am running right now to pay some bills. I have been experimenting with a simple template and images stored on photobucket. I don't really like most of auctiva's gaudy templates anyway....

I have 18 auctions ending in 1-2 hours and mine are all gone as well.

I've been very patient with Auctiva over the past two years. After all, it is free. But when a situation like this happens, I stand to lose greatly. Most of my auctions are for collectibles, and I've a loyal following of bidders--many of whom wait until the last minute or so to bid. I've answered over a dozen emails so far this morning about the missing pictures.

Today, when these auctions end, I am cancelling my Auctiva service. The reliablity and dependability of this service is so incredibly frustrating at times, but I've always thought..."Hey, it IS a free service, after all." I'm estimating, based on previous sales, that I'll lose over $200 today because of this picture problem. I cannot recommend this service to anyone.

Red X's everywhere....Not good when auctions are closing...

Images failing to show up again. This has been a recurring problem recently. I wish Auctiva would address it, seriously, here on the forum board, rather than letting us guess what's happening back in Chico. As you suggested, I've filed a support request.

I also filed a support request. Hope this clears up soon for my Saturday sales are always the biggest.

I looked in my images files here too.... all red x's!!!
They BETTER not be gone for good!!!

Me too!! Second time in about a week or so...I sent a support request too...hopefully it won't be down too long...jeeeeezzzz

I'm having the same problem. In fact, when I go into my Activa account and click on my images, all of the photos are gone

My question is this - if Activa has somehow lost all the images <shudder> how do I go back and add the images I've lost. I just tried to upload one and got a 'Failure' notice.

Tell me this doesn't mean they've somehow lost all the photos that were saved on their server?

Please help....... :-(

It is obviously a major problem, not specific to just me!

I'm so upset that I'm turning off the computer, and will check my auction results in a few hours. As soon as the last one ends, I will cancel my Auctiva service.

I would like to thank Auctiva for the times things went right--I've listed over 1,000 items, and truthfully, have only had problems about 10% of the time. But the money I've "saved" by using Auctiva (extra pictures, templates) will be washed out by today's problems in non-placed bids. I can't justify staying.

Somebody must've tripped over the eithernet cord running to the picture server.

PLUG IT BACK IN!!!!!!!!!!

So far all of mine are there, I just can't add any new pics.

Hi Everyone I am also getting red x's. I see the pro's and con's to this service and I am going to have agree with some of those ready to leave. Our savings are being washed out with the non-sales because of no pictures. What are some good alternatives to auctiva? Even if I have to pay a few bucks a month. I will still come out ahead.

Hi Community,

Our IT department is currently working to resolve this problem and we hope to have it corrected within the next 20-30 minutes. I will be posting further updates regarding this issue on ther following thread:

https://community.auctiva.com/eve/forums?a=tpc&s=3496045...511015422#8511015422

-Mike

Anyone know of an alternative service similar to auctiva? I'm payed to ebay by a small shop, and cannot afford or justify sitting around waiting to be able to list.

Yep! I'm getting them too. I had thse last week
and eventually had to relist everything because they never got fixed. Here we go again!

All working again.
Many thanks Auctiva support, speedy resolution.