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Hi Folks,
I'm seriously new here. I have set everything up, but am having bad problems trying to get listings posted.
It's all in one area - Shipping.
I send everything Registered, so I put in the Domestic Shipping area Calculated-Insurance required.
The thing is, it keeps sending me an API Error saying I have to have it as not offered!!!
What do I have to do, to get it to work?

Seriously Confused Jen
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Hi Jen,

I'm sorry to hear about the trouble you are having. I'm not aware of any technical problems that should prevent you from posting listings as you have described, so I suspect there is just something you will need to do differently to get your listings posted (which we should be able to help you out with).

If you are still in need of assistance with this problem, please contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike
Hi Mike,
Thanks for the reply.
Yes, the problem is still ongoing.
I want to make it a Domestic Flat rate and have the amount.
The program will not lt me do that saying that there must be Insurance.
So, in the end, I have to fill it in so the auctiva program accepts it and then go into my account to reconfigure it.
It's a waste of time at the moment.
I have been asking myself it is worth all the hassle?
Jen

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