revising listings

rylenolfluMember

How do I go about revising a listing I created with Auctiva? When I chose to revise a listing within auctiva it takes me to eBay. Say I want to edit Payment, Shipping, etc. information or change pictures, how do I go about revising that?

6/15/078:47 PM

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ninthwaveMember

Hi - Making changes in an active listing is pretty easy. If you want to change pictures within your template, or change the template itself, you can copy and paste the HTML from your revised listing in Auctiva to your active listing in eBay as follows:

1) Locate your listing in your Saved Listings folder in Auctiva, open it, make any necessary changes, preview, and save.
2) Check the box next to your revised listing in your Saved Listings folder and click the “Get HTML” button.
3) Select all of the HTML in the popup box and copy it.
4) Locate the item on eBay and click the "Revise your item" link.
5) Click "Edit Description" then click the "HTML" tab.
6) Select all of the HTML that's there, paste the copied HTML in its place, and save your changes.

Keep in mind that the copy & paste of HTML described above only applies to the template area. If you wish to revise items outside the template (title, category, price, etc.), you need to do that directly from the ebay "revise your listing" page. However, changes just to text within the template (description or seller details) can easily be done on that page as well, without the need to replace HTML.

Hope this helps.

6/15/0710:59 PM

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rylenolfluMember

In reference to that last sentence, do you mean it can be easily done within the eBay page or the Auctiva page?

6/16/077:56 AM

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ninthwaveMember

Actually I was referring to the eBay page. You can edit text (both description and seller details) in the "revise description" box. Alternatively, you can also edit the text of the description in your saved listing in Auctiva. That is efficient if you are going to replace the HTML anyway. HOWEVER, if you want to change seller details, it is a lot more trouble to do that from Auctiva compared to doing it in ebay, so if the changes are "permanent", to be applied to future postings as well, use Auctiva, if only a one-time change applied to the active listing, use ebay. IMHO.

6/16/079:36 AM

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beverleMember

Hi ninth_wave

Thanks for this information It is helping me with my problem with revising pictures. I need to 1) change the gallery picture on one listing and 2) add more pictures to another listing. I just wish to clarify that copying the HTML into the Edit Description" area will also update the pictures?

6/21/073:33 PM

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auctivamikedAuctiva Customer Support Manager

Hi Beverle,

The instructiuons mentioned above by "ninth_wave" will work for adding images to the description your listing, and for updating any other information within the description section.

However, since the gallery image is not entered in the description section, an additional process is required to update your gallery image. In order to change the gallery image in an active listing, you can revise the item via the following process:

1) Visit the item on eBay.
3) Right click on the image you'd like to make your gallery image and click "Properties"
4) Copy the image URL...it begins with "http://..."
5) Click the "Revise your Item" link on the auction.
6) Click the “Add Pictures” button.
7) Delete the text in the “Gallery Picture URL” field and replace it with the copied URL.
7) Click “Insert Pictures” and then save your changes.

-Mike

6/21/074:53 PM

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opportunitydocMember

When I try to revise a listing through eBay that already has bids, I cannot gain access to the original description to post or replace html -- only to an additional information area that is appended to the very end of the auction page.
Is there another option?

10/12/079:53 AM

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ninthwaveMember

Hi Doc - According to ebay's rules, you can only REVISE your description if there are no bids and there are more than 12 hours left on the auction. If there are bids, or less than 12 hours, you are only allowed to ADD to the description. Here is a link to ebay's rules, which are more specific: http://pages.ebay.com/help/sell/questions/revise-item.html

10/12/0711:10 AM

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mlzMember

quote:
Originally posted by ninth_wave:
Hi - Making changes in an active listing is pretty easy. If you want to change pictures within your template, or change the template itself, you can copy and paste the HTML from your revised listing in Auctiva to your active listing in eBay as follows:

1) Locate your listing in your Saved Listings folder in Auctiva, open it, make any necessary changes, preview, and save.
2) Check the box next to your revised listing in your Saved Listings folder and click the “Get HTML” button.
3) Select all of the HTML in the popup box and copy it.
4) Locate the item on eBay and click the "Revise your item" link.
5) Click "Edit Description" then click the "HTML" tab.
6) Select all of the HTML that's there, paste the copied HTML in its place, and save your changes.

Keep in mind that the copy & paste of HTML described above only applies to the template area. If you wish to revise items outside the template (title, category, price, etc.), you need to do that directly from the ebay "revise your listing" page. However, changes just to text within the template (description or seller details) can easily be done on that page as well, without the need to replace HTML.

Hope this helps.

Mike,

I am trying to revise an active listing. When I click the "Get HTML" button, no box pops up. Thanks for your help! MZ

12/6/0710:40 AM

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ninthwaveMember

Hi miz - Please make sure that any pop-up blockers are either disabled, or at least allowing pop-ups for the Auctiva web site. That should allow the pop-up HTML box (and others on the site) to appear.

12/7/0712:07 PM

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