HELP!!!!! Need to get my listings on right away and keep getting Run Error messages and things going way to slow to get this all done in a decent time frame today. HELP!!!!!
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Me too. This is the first time I have been able to get in to Auctiva for about 2 hours. Nothing but run time / server errors no matter what I try to do.
ARGGGHHHHH!!!!!
I just lost a listing. Finally able to sit down and get some work done, but I also continue to get error messages.
I just lost a listing. Finally able to sit down and get some work done, but I also continue to get error messages.
Does anyone know what is going on. Getting all kinds of errors, listing, runtime/server API. What has happened. Please someone, let us know/
Me too. It won't even let me file a support request. Having all kinds of run time errors for everything I do. Hopefully support is reading our messages!!
If our posts are being read, then we should bank on a snotty response soon from the CEO, but it won't contain anything substantial in nature.
lots of problems here today, also.
I too am having the runtime server error problems expressed by others today. What is causing this problem?? I am not a huge seller but I would like to get a couple listings up today if that is possible. Even though this is frustrating for all, I am still very thankful for Auctiva and the free service they provide for eBay sellers. When things are running smoothly, it is an absolutely awesome tool for me. Keep up the good work!! I hope you can fix the problem soon.
https://community.auctiva.com/eve/forums/a/tpc/f/5796099...421012971#7421012971
Hope this helps you to know you're not alone. I filed earlier, walked away from the computer for family time. I had the response from customer service in the above link.
My Best,
Donna
Hope this helps you to know you're not alone. I filed earlier, walked away from the computer for family time. I had the response from customer service in the above link.
My Best,
Donna
I, like everyone else can't do ANYTHING. I can't see profiles, my account, listings, etc. Not good advertisement for a new user.
quote:Originally posted by k-lyna:
I, like everyone else can't do ANYTHING. I can't see profiles, my account, listings, etc. Not good advertisement for a new user.
Me too, k-lyna. I'm new within the last 3 days or so. Somehow, I was able to sign up, but as soon as I did, I started getting these errors. The next day, I actually was able to post a listing, and I loved it! But I wanted to post a bunch of listings this afternoon, but I'm having no luck at all.
I'll wait a little longer, then I guess I'll just go post them using eBay's forms.
Hey everyone,
I just posted 2 listings and had no problems. Try again and maybe you will get lucky, too.
Good luck!
Yvette
I just posted 2 listings and had no problems. Try again and maybe you will get lucky, too.
Good luck!
Yvette
Why is Auctiva Jeff's response to the problem to give us a link to another topic that still has no answer from Auctiva just more problems? Is CEO Jeff just another user name? I'm new! Maybe I have to learn that we get no answers on the boards. How do I notify Auctiva of my problem. I am sure they do not know about it yet or we would have a notice that things will be fixed _______ time. Could it be the servers are overloaded? What! What!
Another day of pathetic Auctiva service. Hit or miss approach to being able to list. Who can run a business like this? Throughout this summer I've had problems getting dependable service from Auctiva. And the customer service is worse than eBay!!! Must make time this week to find another vendor.
Has anyone actually heard from Auctiva yet to see when we will be up & running again? I have not been able to access my imiages, upload images or create any new listings for the last 3 hours. Would be nice to know how long we will be down.
This is really frustrating, after days of trying to see what I am doing wrong, just realised IT'S NOT ME OR MY FAULT!!! Thank you fo the community programme!
Can anyone enlightening me to what this run time error means and when will it clear up?
Can anyone enlightening me to what this run time error means and when will it clear up?
ME TOO! Lost 3 listings! Multiple run time errors. HELP!!!! This sucks.
I love Auctiva, but today...GRRRRRR!
kayshah63 - it does help to know it's the system and not you, but that doesn't help your business. A run time error can mean that you don't have enough memory to run the program - BUT I have a new machine with 2 gigs of RAM so the ISN'T the problem.
I suspect that Auctiva doesn't have the capacity on the servers to handle the Sunday traffic. A lot of people believe that Sunday evening is the best time to list stuff. Preparing your listings earlier in the week and waiting to post on Sunday may help, but I would like to know if everyones stuff is GETTING listed on e-bay at the scheduled times. Check that out tonight if you managed to get some listings done. I spent nine hours to get 11 listing so far (not yet posted). It should have been forty or fifty!
The frustration is mostly lack of communication. If Auctiva tells people that they have a problem then it is so much easier to say I understand and thanks for telling me. I'll wait it out. But when you know that the CEO does know there is a problem and only points to these boards for your solution WHOOOOAH THAT is realy a face tightening "we don't care" attitude. Auctiva has a paid listing program and I don't think anyone is interested in PAYING for these same problems. Check the premium board topics and it looks as if they have the same problems. I MAY BE WRONG BUT I THINK THIS STINKS! (song title?) (Name for a rock band?) Stay tuned if I can't list I might as well philoshiphichize.
I suspect that Auctiva doesn't have the capacity on the servers to handle the Sunday traffic. A lot of people believe that Sunday evening is the best time to list stuff. Preparing your listings earlier in the week and waiting to post on Sunday may help, but I would like to know if everyones stuff is GETTING listed on e-bay at the scheduled times. Check that out tonight if you managed to get some listings done. I spent nine hours to get 11 listing so far (not yet posted). It should have been forty or fifty!
The frustration is mostly lack of communication. If Auctiva tells people that they have a problem then it is so much easier to say I understand and thanks for telling me. I'll wait it out. But when you know that the CEO does know there is a problem and only points to these boards for your solution WHOOOOAH THAT is realy a face tightening "we don't care" attitude. Auctiva has a paid listing program and I don't think anyone is interested in PAYING for these same problems. Check the premium board topics and it looks as if they have the same problems. I MAY BE WRONG BUT I THINK THIS STINKS! (song title?) (Name for a rock band?) Stay tuned if I can't list I might as well philoshiphichize.
I was in the middle of doing a listing when this all started. I keep trying to save my listing but it keeps giving me an error saying my connection was lost or reset. I'm quite thankful for the browser back button. I still have the listing but I'm waiting to lose that too.
I really love Auctiva...it's great when it works. I would be willing to pay a monthly fee to have the program work correctly. I think most of use would. Better to be out a few bucks a month to have a great listing and image hosting system than too lose time and money because you can't list anything at all.
I really love Auctiva...it's great when it works. I would be willing to pay a monthly fee to have the program work correctly. I think most of use would. Better to be out a few bucks a month to have a great listing and image hosting system than too lose time and money because you can't list anything at all.